At East Side Mario's Nepean we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Service quality varied significantly, with many praising attentive and friendly staff like Des and Julia, while others reported long waits and unprofessional behavior from some servers.
Food Quality
Food received mixed reviews; while some enjoyed the meals and portions, others complained about undercooked or cold dishes and a decline in overall quality.
Atmosphere
The restaurant atmosphere was generally described as family-friendly, but cleanliness issues and noise levels were noted as concerns by several customers.
Customer Experience
Many customers expressed disappointment with their experiences, particularly regarding service delays and management's handling of issues, leading to a lack of return visits.
EP
Emily Pacheco
1 day ago
5.0
This east sides experience was awesome!! This was by far the best east sides we’ve been to in years! The salads were cold, the food was hot, and the bread was fresh and steaming. Amelia made sure we had all we needed throughout our meal and did a great job! Keep up the great work!
NC
Nancy Coyle
1 day ago
5.0
Amazing service! The food quality is fresh and proportioned perfectly to bring great tasting options. Worth tye try and the atmosphère is calming! Thank you for the good service Ill be coming back!
TR
Trevor Reay
4 days ago
4.0
Wonderful food! Server was super nice and attentive. Some of the rules like can't have a daily special and a discount card didn't make sense but that's life. Inside is nice but a little cramped compared to other East Side's. Good experience all together though and I would go back again.
MM
Madison McDonald
Jan 4, 2026
5.0
I’ve been to this specific East Side Mario’s four times now, and on three of those visits my family and I were lucky enough to have Emma as our server. She is absolutely incredible. Emma pays close attention to every detail and always makes sure our requests are handled perfectly. She is consistently friendly, attentive, and a pleasure to interact with. If you ever have the option to request Emma as your server, I can guarantee you’ll be extremely well taken care of!
JR
jennifer reid
Dec 30, 2025
5.0
I've been coming to East side Mario's for 14 years. My husband Tony and I have enjoyed many meals here. We especially like the soup and salad. Also, we love the chicken parmesan. All you can eat deals. Over the years I have met many wonderful people in Bell's corners. My two favorite people are Janine and Bryan. I'm sure you know who they are. They have become my best friends, almost like family. East side Mario's is like a second home. Where we enjoy good friends, good food and good times. Thank you for your excellent service and wonderful memories
Frequently Asked Questions About East Side Mario's
Is East Side Mario's Nepean Canadian owned?
Yes, East Side Mario's located at 1861 Robertson Road in Nepean is a proudly Canadian owned by operated by local Canadian franchisees.
Does my local East Side Mario's Nepean have a patio?
Yes, East Side Mario's Nepean has a patio!
Does East Side Mario's Nepean accept reservations?
Yes, East Side Mario's Nepean accepts reservations for dine-in guests.
What types of meals are served at East Side Mario's Nepean?
East Side Mario's Nepean serves lunch and dinner featuring Italian-American inspired comfort food.
Does East Side Mario's Nepean offer takeout and delivery services?
Yes, they offer takeout, in-store pickup, and delivery including same-day delivery.
Are there any special deals available for dine-in customers?
Yes, the restaurant offers various dine-in deals. You can learn more on their deals page.
Is there a kids' menu available at East Side Mario's Nepean?
Yes, East Side Mario's Nepean has a children's menu to cater to younger guests.
Does East Side Mario's Nepean have outdoor seating?
Yes, the restaurant has a patio where guests can enjoy their meals outdoors.
Where is East Side Mario's Nepean located?
It is located at 1861 Robertson Road, Nepean, ON, Canada, postal code K2H 9N5.
What are the opening hours for East Side Mario's Nepean?
They are open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, and Thursday to Saturday from 11:00 AM to 11:00 PM.
What nearby restaurants can I visit around East Side Mario's Nepean?
Nearby restaurants include Mucho Burrito (Mexican), Mr Pho Vietnamese Restaurant, Prime Restaurant (diner), Lapointe Seafood Grill & Sushi, Pizza Pizza, Vera's Burger Shack, and COBS Bread bakery.
What points of interest are near East Side Mario's Nepean that I can visit before or after dining?
Nearby places include Stafford IDA Pharmacy for health needs, Glamorous Nails & Spa and K Hair Lounge for beauty services, Giant Tiger department store for shopping, and Planet Fitness gym for workout.
Are there nearby services around East Side Mario's that might be helpful for customers?
Yes, nearby services include Nina's Optical and Capital Optical for eyewear needs, National Bank and Banque Nationale for banking, and Canada Post Outlet for mailing services.