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Subway

4.1
(225 reviews)

Business Details

(613) 596-1216
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nepean Ontario Subway® Restaurant at 250 Greenbank Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
250 Greenbank Road, Nepean Ontario, ON
K2H 8X4, Canada

Hours

Reviews

4.1
225 reviews
5 stars
119
4 stars
52
3 stars
25
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff behavior is mixed, with some customers praising friendly service while others report rudeness and poor customer interactions.

Food Quality

Food quality is generally viewed positively, with many customers enjoying the freshness and taste of the sandwiches, though some reported issues with incorrect orders and ingredient freshness.

Service Efficiency

Service speed varies; while some customers experienced quick and efficient service, others noted delays and mistakes with online orders.

Cleanliness

The restaurant is often described as clean, contributing positively to the overall dining experience.
  • HH
    Heather Hill
    Jan 25, 2026
    5.0
    Friendly staff, clean facilities and tasty food.
  • BR
    Benjamin Reilly
    Jan 19, 2026
    1.0
    Ordered two salads off Uber Eats for delivery. Bowls aren’t even full and I paid for double meat for both.
  • MR
    Mike Reimann
    Jan 18, 2026
    1.0
    Worst Subway I’ve been to. Stale bread and barely any toppings. Won’t go back.
  • EM
    Eri Maeda
    Jan 9, 2026
    5.0
    We had to order several subs in the busy dinner time. The stuff was super nice and efficient to finish our order and gave us a box to carry all food at once - made a big difference. Thank you!
  • KM
    Kelly Meigs
    Dec 4, 2025
    1.0
    I had a very bad experience with this location. The Subway app showed this store as the closest to me, so I placed my order online. After walking to the nearby store at 900 Greenbank, I discovered the app was incorrect and the order had actually been placed at 250 Greenbank. I called the store right away, within 10 minutes of paying and well before the order was supposed to be ready, to cancel. I was placed on hold until Alan, the store manager, was available to speak with me. When Alan picked up, he repeatedly raised his voice, insisting the mistake was my fault and that the store should not lose money because of it. I explained that I had called immediately after realizing the issue, but the delay was caused by waiting on hold, during which time the order was completed. He continued speaking angrily, saying I was blaming him for not answering sooner while he was busy with other customers. I clarified that I was not blaming him, I was just trying to fix the situation. I do not have a vehicle, I had walked to pick up the order, and I was simply trying to get food for my kids. His tone was harsh enough that people passing by stopped to see if I was okay, and they could hear him berating me through the call, which was on speakerphone. He said he would call his boss to ask about approving the cancellation but told me not to expect it, then immediately hung up on me. After hearing nothing for 45 minutes, a neighbour drove me to 250 Greenbank to pick up the food. As we pulled into the parking lot, Alan called to say the cancellation had been approved and was suddenly very pleasant. At that point, I no longer felt comfortable going inside. I thanked him, hung up, and went home. The sudden shift in his behaviour was extremely unsettling. I am grateful to the boss who approved the cancellation of my order. However, based on my experience and interactions with the staff of this location, I would not recommend this location to anyone and strongly discourage others from visiting this store.

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Certified March 01, 2026Yext Knowledge Graph
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