Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food preparation.
Service Speed
While some reviews praised fast service, many others highlighted long wait times, especially during busy periods.
Staff Attitude
Feedback varied on staff demeanor; some customers noted friendly and helpful employees, while others reported rudeness and poor customer service.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers appreciating the tidy environment, while others noted unsanitary conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
HV
Holly V.
2 days ago
2.0
I had a disappointing experience at this location. There was only one employee juggling both drive‑through lanes. When I got home I found my chicken sandwich tasted like cardboard and was completely inedible.
JF
John Florian
Nov 15, 2025
4.0
Regular McDonald's, clean, efficient
MA
Matt Alkenbrack
Nov 8, 2025
4.0
It's a McDonald's i mean it's like every other one really
PW
Pamela Whan
Nov 3, 2025
2.0
Went twice got order wrong both times
CB
courtney boomhower
Oct 1, 2025
3.0
All I have to say is poor Wayne. Him and the older lady are ALWAYS so nice to deal with! Tonight I Witnessed Wayne being disrespected by teenage staff that didn’t know what the hell they were doing!! Idk what this man is paid but he deserves a raise for putting up with those entitled brats…. The young ladies working here really need to do better! they’re rude, the restaurant is always a mess and they can’t keep the drive through flowing like the morning staff can. I get its McDonalds but you’re paid nearly $18/hr to hand someone a burger at least do it with some decency, and for god sake’s respect your damn elders. 💆🏼♀️
McDonald's in Napanee is open from 5:00 AM to 11:00 PM every day.
What are the delivery hours for McDonald's Napanee?
Delivery is available daily from 5:00 AM until 1:00 AM on Sunday through Wednesday and 2:00 AM on Thursday through Saturday.
Is there a drive-through available at McDonald's in Napanee and what are its hours?
Yes, the drive-through is open 24 hours a day, every day of the week.
What meals does McDonald's Napanee serve?
McDonald's Napanee serves breakfast, lunch, and dinner.
What types of payment does McDonald's Napanee accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Napanee offer in-store pickup or delivery services?
They offer in-store pickup but do not currently offer delivery services.
Can I pay with a debit card at McDonald's in Napanee?
Yes, debit card payments are accepted.
What are some nearby gas stations to McDonald's Napanee that customers might visit?
Nearby gas stations include Petro-Canada and Flying J Travel Center, which are convenient for refueling before or after a meal at McDonald's.
Are there other fast food restaurants near McDonald's Napanee?
Yes, nearby fast food options include Pizza Hut, Dairy Queen, Mr.Sub, Pita Pit, Tim Hortons, KFC, Harvey's, Barburrito, and Little Caesars Pizza, offering a variety of food choices.
What nearby services and businesses could I visit around McDonald's Napanee?
Nearby you can find automotive services like Pringle Ford and Great Canadian Oil Change, veterinary care at Lennox & Addington Animal Hospital, and community services at the Town of Greater Napanee.