Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
2,069 reviews
5 stars
714
4 stars
598
3 stars
405
2 stars
118
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor order accuracy.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean facilities while others reported dirty tables and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly during busy periods.
Food Quality
Food quality was hit or miss, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.
Staff Attitude
Staff morale appeared low at times, with reports of unprofessional behavior from some employees affecting the overall customer experience.
- AKAbby KoopmanJan 4, 20262.0I went through the Napanee McDonald’s today and was pretty disappointed. I ordered a cheeseburger, crispy chicken, ranch, snack, wrap, a small fry, and two plain regular patties. I specifically wanted them plain because they were for my dog and onions are poisonous for them. I was pulled forward because they were waiting on my order, which doesn’t bother me at all. If I know my order is going to be correct and the food is hot and fresh. I am more than happy to wait. Unfortunately, the reg patties had onion on them, my cheeseburger was sloppy and falling apart, and my fries, cold and hard. So I had to wait an extra amount of time for subpar food.
- RLRosemary LysaghtDec 27, 20252.0The restaurant is very cold, likely due to the lack of a double door/vestibule for main entrance. Restrooms were not clean, table was dirty and had to be cleaned by us, and the fellow doing trash bin clear out cut off the entrance for a few minutes. No salads on the menu at this location. Wouldn't stop here again.
- EEEmmaDec 21, 20255.0Came in this morning, pretty sure the girl at the counter was Comal. She had a really nice smile and such a friendly vibe. Made everyone feel welcome. Honestly great service perfect start to the day. Great job Mcdonalds
- V4vers 4666Dec 17, 20251.0I came and the manager seemed like a great guy, Chris, but the way he talked to the younger employees and was quite condescending and rude to them. No wonder why there are so many complaints about the customer service! The managers are jerks! I would be miserable working here too. Food tasted great, the service and vibes were off today. Will be going to Tims from now on
- SHShannon HARTLEYDec 16, 20255.0This is the best owner / managers and local team who are quite literally the best fast food team I have ever seen! As a former restaurant manager I say that with compete sincerity. The food quality is amazing also and we won't order from other McDonald's as a rule . Keep up the fabulous work !
Frequently Asked Questions About McDonald's
What are McDonald's access hours in Napanee?
McDonald's in Napanee is open from 5:00 AM to 11:00 PM every day.
What are the delivery hours for McDonald's Napanee?
Delivery is available daily from 5:00 AM until 1:00 AM on Sunday through Wednesday and 2:00 AM on Thursday through Saturday.
Is there a drive-through available at McDonald's in Napanee and what are its hours?
Yes, the drive-through is open 24 hours a day, every day of the week.
What meals does McDonald's Napanee serve?
McDonald's Napanee serves breakfast, lunch, and dinner.
What types of payment does McDonald's Napanee accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Napanee offer in-store pickup or delivery services?
They offer in-store pickup but do not currently offer delivery services.
Can I pay with a debit card at McDonald's in Napanee?
Yes, debit card payments are accepted.
What are some nearby gas stations to McDonald's Napanee that customers might visit?
Nearby gas stations include Petro-Canada and Flying J Travel Center, which are convenient for refueling before or after a meal at McDonald's.
Are there other fast food restaurants near McDonald's Napanee?
Yes, nearby fast food options include Pizza Hut, Dairy Queen, Mr.Sub, Pita Pit, Tim Hortons, KFC, Harvey's, Barburrito, and Little Caesars Pizza, offering a variety of food choices.
What nearby services and businesses could I visit around McDonald's Napanee?
Nearby you can find automotive services like Pringle Ford and Great Canadian Oil Change, veterinary care at Lennox & Addington Animal Hospital, and community services at the Town of Greater Napanee.