Burger King

3.2
160 reviews

About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 450 Centre St N. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Napanee, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
450 Centre St N, Napanee, ON
K7R 1P8, Canada

Hours

Reviews

3.2
160 reviews
5 stars
58
4 stars
26
3 stars
13
2 stars
9
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, stale, or poorly prepared, particularly with chicken nuggets and burgers.

Service Speed

Many reviews highlighted slow service, especially in the drive-thru, with long wait times reported even when few customers were present.

Staff Friendliness

Despite service speed issues, several customers praised the friendliness and helpfulness of the staff, noting positive interactions.

Cleanliness

The restaurant was often described as clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Management Issues

Multiple reviews pointed to poor management practices, including understaffing and lack of attention to customer service, contributing to a negative experience.
  • CC
    Crystal Coupon
    Oct 9, 2025
    1.0
    This burger king suuuuuuucks so bad. The nuggets they gave us were hard as a rock, all of the 8 pieces!! I took a bite and man. What a waste of money. I would have return it but we were already on the highway. 😒
  • KC
    Kimberley Carpenter
    Oct 6, 2025
    5.0
    Service has improved dramatically since the restaurant has opened. Very happy with service and quality now
  • VR
    Vanessa Routley
    Oct 1, 2025
    5.0
    When I first moved to the area, the manager of this location was the first person I kinda started to recognize. He always double checks my order and seems happy I came in. Way different than in Toronto. Selim, thank you for being a nice person and caring about my order. The drive up north is a little nicer when I stop here, either inside or at the drive through. The bathroom is also super clean which is nice since this is a half-way stop for me on a long road.
  • SC
    Shana Clark
    Aug 8, 2025
    1.0
    Worst Burger King I've ever been to. If I could rate their food negative 1 star I would. Myself and 2 others with me have given this Burger King two chances. First trip here about a month ago, went through the drive thru to order 4 orders of chicken nuggets at around supper time, so say 5 o'clock. Food should be fairly fresh right? Nope. The nuggets were barely even warm, and they were so hard it was like they were under a heat lamp for 3 hours. No joke. Second time, tonight around 6:30, went through the drive thru again, pulled up to the speaker, and an automated voice started talking, then a real person. We tried to order, 30 seconds later someone at the other drive thru speaker pulled up, and they took his order first.. really? We order 4 orders of nuggets again, this time we say we wanted them fresh. They tell us it's going to be about a 5 minute wait. That's fine, we were totally fine with waiting. So they tell us to pull up front of the restaurant and someone will bring them out in 5 minutes. Well at least 10 minutes went by and nothing. So my dad goes in, waits another couple minutes and finally comes out. They open their food, and it's BARELY WARM and hard again. Why did we have to wait 10 minutes for practically cold food? We were in a rush and had to leave, or I'd of taken them back in myself. Disgraceful being served cold food with the cost of fast food today. If you want Burger King really badly, you're much better off driving to Belleville. Both locations in Belleville are fantastic, and I've never had a bad experience or cold food in either of them!
  • MT
    Mary Thachenc
    Aug 8, 2025
    5.0
    Clean relaxing ,prompt service & fresh food Would definitely eat here again!

Frequently Asked Questions About Burger King

What are the opening hours of the Burger King restaurant at 450 Centre St N, Napanee?

The Burger King at 450 Centre St N, Napanee is open from 10:30 AM to 10:00 PM Monday, Wednesday through Sunday, and 10:30 AM to 9:00 PM on Tuesday.

Does this Burger King location offer drive-through service?

Yes, the Burger King at 450 Centre St N offers drive-through service during its regular opening hours.