Five Guys

Reviews

• JJ

  Jaylen R (JJ)

  Apr 18, 2026
  5.0
  I always love going to five guys. Their burgers are so good and filling. But the best part are the Cajun fries! My absolute favourite!
• DD

  Den

  Apr 13, 2026
  2.0
  Other than their huge servings of fries, I always found Five Guys food to be a bit overrated but considering the price, very overrated. The burgers and fresh ingredients (lettuce, tomatoes, pickles, etc) are good but buns are ultra basic. I ate at this location yesterday with the family and for the entire time we were there, including going up to order a second time for the kids, which was about 45 minutes, not a single staff member came out to clean a table of food/crumbs/lettuce bits, or the floor of crushed peanut shells… we cleaned our own table before and after eating, and also noticed other customers cleaning their own tables. There are no trays (like other fast food restos that have paper liners) at all served with meals here so for 3 servings of fries, we had to rip apart and flatten each bag to try and comfortably eat on our table. The food is served as though from a food truck… but it’s a resto. Basic brown paper bags that the fries are put in, as well as the large paper bag to carry it all to tables, look like they’re made for the food oil to bleed through. The guys washroom was spacious and clean which was nice, but the tap water ice cold, industrial soap that leaves a chemical scent on your hands you smell each time you take a bite of food (and smells up to an hour later), and a paper towel holder that dispensed too-small sheets of paper. Can’t say I’ll be coming back.
• JD

  Jeff Domenchini

  Apr 8, 2026
  5.0
  I just want to say how friendly the staff was today at Five Guys. On top of everything a staff member offered for me to try the gravy (which was delicious! definitely getting some next time), and at the end offered some water for some issues I was having with my throat. I dont know your name, but I am truly appreciative of your outstanding service!
• JV

  J&M Volvo

  Mar 31, 2026
  1.0
  I was very disappointed with my experience. The cleanliness and hygiene standards were not acceptable, and I think the staff need better training in this area. I hope management takes this feedback seriously and improves the conditions for future customers. Its Canada not India if you know what I mean!
• RH

  Rita Hanna

  Mar 30, 2026
  5.0
  I always choose the Heartland location because of the exceptional service I receive from Rupinder. She consistently goes above and beyond, making every visit a great experience. I have a severe dairy and egg allergy and every visit I have a safe experience. All items are handled with exceptional care, with a strong focus on preventing cross-contamination.

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