Swiss Chalet

4.1
1676 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Mississauga, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1455 Dundas St E, Mississauga, ON
L4X 1L3, Canada

Hours

Reviews

4.1
1,676 reviews
5 stars
988
4 stars
330
3 stars
120
2 stars
79
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, unresponsive staff, and issues with order accuracy, leading to frustration.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked chicken, cold meals, and diluted sauces.

Positive Staff Experiences

Several reviews highlighted excellent service from specific staff members, particularly Arlene, who received numerous commendations for her attentiveness and friendliness.

Takeout Challenges

Customers experienced significant issues with takeout orders, including missing items and long wait times.

Overall Enjoyment

Despite some negative experiences, many customers still enjoyed their meals and appreciated the restaurant's atmosphere.
  • BB
    bdidier6538
    1 day ago
    5.0
    Yesim was a great server! My wife and I are quite happy with our service.
  • MD
    Melissa Didier
    1 day ago
    5.0
    Went with my folks...my Dad's favourite place. Had Yesim again and she was lovely. Will be coming back!
  • MA
    Macdonald Junior Asante
    4 days ago
    5.0
    Bosiljka was amazing. She has amazing communication and service skills. Always on point and always available to help. Such great service from her.
  • CC
    Chris
    Nov 10, 2025
    5.0
    Nice place, quick service, great food, good price. Chicken is fine, ribs even better.
  • RY
    Rob Y
    Oct 29, 2025
    1.0
    The whole experience at Swiss Chalet located at 1455 Dundas Street in Mississauga was absolutely HORRIBLE!!!! We took a friend of ours out for a celebratory dinner as she had just purchased a new car. My friends ordered drinks as I was on an urgent phone call away from the table. When I came back from the table about 10 minutes later or so they had their drinks. I ordered a tall glass of wine. Our guest had the same. My associate had a Caeser.We ordered 1 iced rea & one diet Pepsi. My associate and I ordered each half chicken meals. We specifically asked for the chicken to be well cooked well done. When we start up to eat the meal we noticed the chicken was not well done as a matter of fact it was undercooked in our opinions. When we ask the server to redo the meals she said I can't put them on the grill because that would be cross-contamination. To which I said I don't care what you have to do we want her chicken well done. The server asked if he wanted to talk to the manager and we said yes. The manager came to our table looked at our chicken and said that they cook their chicken at 375° for however many minutes and that their chicken is well done. I explained to her that my family has been in the restaurant business in Canada for generations and that I've had all done chicken at Swiss Chalet anytime I've asked for it? Only then did the manager say that she would grill the chicken. The point is we ate the fries and a stale bun while we waited for our chicken to be redone. We had to ask for Chalet gravy as ours was congealed by this point! I had to personally go and find the server to find my glass of wine which after 15 minutes had not arrived under table! On top of this they charged us for one extra glass of tall wine! When the server finally brought it to the table I asked her if it was trucked in from Niagara jokingly and she replied jokingly maybe it came by train. I had to leave the table to go find straws for our soft drinks which cost $3.50 each & our server never came back to our table to ask if we wanted to refill! We complained to management and that was like talking to a wall. I will never return to this restaurant our bill was $126.00 and considering the horrible experience that we had I was never recommend this location to anyone. You need to read the reviews to know what I'm talking about exactly.

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 1455 Dundas St E, Mississauga offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Mississauga - Dundas St E's <a href="https://www.swisschalet.com/en/menus/delivery/store-1951/on/mississauga/1455-dundas-st-e.html">delivery menu here</a>.

Does Swiss Chalet Mississauga - Dundas St E offer takeout?

Yes, Swiss Chalet® Mississauga - Dundas St E offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Mississauga - Dundas St E's <a href="https://www.swisschalet.com/en/menus/takeout/store-1951/on/mississauga/1455-dundas-st-e.html">takeout menu here</a>.