Business Details
About
Restaurant
Swiss Chalet in Mississauga, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,962 reviews
5 stars
1,502
4 stars
152
3 stars
79
2 stars
42
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service provided by servers, particularly highlighting Farzy, who was frequently mentioned for her warmth and attentiveness.
Food Quality
Overall, customers enjoyed the food, describing it as delicious and well-prepared, with specific mentions of the chicken and ribs.
Atmosphere
The restaurant was noted for its clean and welcoming atmosphere, making it a pleasant dining experience for families.
Inconsistency
Some reviews indicated issues with service consistency, including long wait times and understaffing during busy periods.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the restaurant, often returning due to positive past experiences and specific servers.
- KKKaity3 days ago1.0Had a very negative experience with server Isha. We come to this Swiss Chalet often and have always had positive experiences with the servers and food. First of all, the food came cold and the hottest item on the dish was the swiss chalet sauce. We kindly asked Isha multiple times for drink refills and was never provided any refills. Our meal was supposed to come with the Lindor chocolate and scratch card, and until the end after we had paid for the bill, we had to ask a third time for the chocolate. We noticed the restaurant was almost empty and this lack of service felt disappointing and I was deeply unsatisfied with the service provided. I won’t be coming back to this Swiss Chalet anytime soon.
- TTTammyNov 18, 20251.0I was extremely disappointed in the way I was treated at this location…this is usually my go to spot but the experience I received by the young woman working November 18th at around 6:10pm at the drive thru was shocking…to have someone stand there and roll their eyes at you with their hands on their hips is far from acceptable…the wait time was 20 min…no apologies, refusal of a CAA card and etc…I’m usually happy with their staff but the attitude received by this person has questioned if I’ll ever return …customer service is seriously lacking.
- CCCBNov 17, 20255.0I decided to visit an old favourite, the Swiss Chalet at Britannia & Mavis in Mississauga, and they never disappoint. The food and service are consistently excellent. The servers are attentive, hard-working, and some have even been here for decades, which really shows in the quality of service. I came during the festive season when they had several promotions running, so the timing was perfect. The restaurant has plenty of seating and wasn’t busy when I went, but busy or not, this location is always a reliable go-to. Highly recommend!
- JCJazzer CruzNov 17, 20251.0Talk about poor customer service. A lady was complaining at the wait time in front of me and the staff and manager just gave excuses and not even an "I'm sorry..." just excuses. Then they gave her another person's meal who was also waiting a while. They were not happy. I finally got my pick up order, the girl goes "order for Jazzer", she then drops the food on the counter and not even a thank you for being a customer and thank you for waiting. Terrible customer service. There is no apologies in words, no empathy statements, no appreciation or gratitude to customers. Horrible.
- SSSumblaNov 16, 20255.0We were so pleased with our experience here today. The chicken is halal and our server helped us decide. Our server Angeline was very friendly and accommodating. She made sure that our dietary restrictions were met and offered substitutes. She went above and beyond, very happy we got her. The chocolate lava cake was amazing and great portion size. The portion size and prices are really great, love the special festive menu.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 5990 McLaughlin Rd., Mississauga offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Mississauga - McLaughlin Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1927/on/mississauga/5990-mclaughlin-rd.html">delivery menu here</a>.
Does Swiss Chalet Mississauga - McLaughlin Rd offer takeout?
Yes, Swiss Chalet® Mississauga - McLaughlin Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Mississauga - McLaughlin Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1927/on/mississauga/5990-mclaughlin-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Mississauga - McLaughlin Rd?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Mississauga - McLaughlin Rd offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Mississauga - McLaughlin Rd?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Mississauga - McLaughlin Rd <a href="https://www.swisschalet.com/en/menus/dining-room/store-1927/on/mississauga/5990-mclaughlin-rd.html">dining room menu here</a>.
Is Swiss Chalet at 5990 McLaughlin Rd. in Mississauga currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Mississauga - McLaughlin Rd location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Mississauga - McLaughlin Rd Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 5990 McLaughlin Rd. in Mississauga is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 5990 McLaughlin Rd., Mississauga have a drive-thru?
Yes, Swiss Chalet at 5990 McLaughlin Rd., Mississauga has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 5990 McLaughlin Rd., Mississauga offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Mississauga have a patio?
Yes, Swiss Chalet at 5990 McLaughlin Rd., Mississauga has a patio for dining, open based on weather conditions.
What are the Swiss Chalet Mississauga - McLaughlin Rd's opening hours?
Swiss Chalet at 5990 McLaughlin Rd., Mississauga is open Monday to Saturday from 11:00 am to 10:00 pm, and Sunday from 11:00 am to 9:30 pm.
Does Swiss Chalet Mississauga - McLaughlin Rd offer delivery and takeout?
Yes, Swiss Chalet offers both delivery and takeout. You can place orders online via their website or mobile app.
Can I order ahead online at Swiss Chalet Mississauga - McLaughlin Rd?
Yes, online ordering is available through their website and mobile app, including options for curbside pickup, in-restaurant pickup, and delivery.
Does Swiss Chalet Mississauga - McLaughlin Rd have a drive-thru service?
Yes, the location features a drive-thru for convenient service without leaving your car.
Are there vegetarian or gluten-friendly options available at Swiss Chalet Mississauga?
Yes, vegetarian options are available and nutritional information including allergen details can be found in their Nutrition & Allergy Guide online. However, cross-contamination risks exist.
Does this Swiss Chalet location have outdoor seating or a patio?
Yes, Swiss Chalet at 5990 McLaughlin Rd. has a patio available for dining when weather permits.
Is Swiss Chalet at 5990 McLaughlin Rd, Mississauga a Canadian-owned restaurant?
Yes, Swiss Chalet is proudly Canadian and the Mississauga location is owned and operated by local Canadian franchisees, supporting the community.
What nearby places can I visit after dining at Swiss Chalet Mississauga?
Nearby you can visit the Activate sports and recreation venue for some fitness activities, Pier 1 Imports for furniture shopping, or the Chocolate and Love Cafe for coffee and treats.
Are there other dining options near Swiss Chalet at McLaughlin Rd?
Yes, nearby you can find Harvey's for burgers and fast food, as well as Country Style bakery and eatery, providing a variety of meal choices.
How can I reach Swiss Chalet Mississauga if I am visiting nearby locations like Sleep Country Canada or Urban Barn?
Swiss Chalet is conveniently located near stores like Sleep Country Canada and Urban Barn, making it an easy dining option after shopping or visiting these furniture stores.