Swiss Chalet in Mississauga, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues like cold, dry food and incorrect orders.
Service Experience
Service quality varied significantly; some staff received high praise for attentiveness and friendliness, while others were criticized for rudeness and slow service.
Cleanliness
Multiple complaints about cleanliness, including dirty tables and unsanitary conditions, which negatively impacted the dining experience.
Staff Performance
Certain employees, particularly Brooke and Seerat, were highlighted for their exceptional customer service, while others faced criticism for poor interactions.
MM
Muhammad
1 day ago
1.0
mid service low quality food had better at the school cafeteria
DL
Daisy Lewis
Jan 1, 2026
5.0
Great food,nice place and great service.
LT
Lorri Thomson
Jan 1, 2026
4.0
At around 3:00 We pre ordered pick up for 5:50. It wasn’t ready until 6:15. We did not receive the rolls or carrots and celery sticks or salad we paid for. The French fries were very cold and dried out as they were sitting there too long. The wings were also dry and not all covered with sauce. The rest of the food tasted good. For $130 we did not feel satisfied.
SB
sandra B
Dec 23, 2025
1.0
Me and my family love swish chalet for a very long time.
This location in particular was not pleasant. Chicken parts were pink. Fries looked like they were from the bottom of the bag. Drinks were watered down.
I'm highly disappointed because we came here to eat and spend quality time but the food was not helping us.
Other locations where there are actual servers are nice. But this specific one was not good.
Also- wooden forks cannot be used for chicken. It was a struggle, but they said they don't have metal utensils. It is weird eating off a glass plate with wooden utensils. Didn't even want to finish our food unfortunately.
Highly disappointed.
NS
Nadine Sheridan
Dec 23, 2025
4.0
The portions of the kids meals were a little small. Looked nothing like the picture
Does Swiss Chalet at 252 Lakeshore Rd W, Mississauga offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the Swiss Chalet Mississauga - Lakeshore Rd W restaurant's hours of operation?
The restaurant is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Does the Swiss Chalet at 252 Lakeshore Rd W offer delivery services?
Yes, delivery is available. You can order online via their website or the Swiss Chalet mobile app, which also offers a $5 discount on your first order of $40 or more.
Can customers place takeout orders at Swiss Chalet Mississauga - Lakeshore Rd W?
Yes, takeout is available. Orders can be placed online through the website, via the Swiss Chalet app, or by calling the restaurant directly.
Does Swiss Chalet Mississauga offer any specials or deals?
Yes, there are various promotions including limited-time offers and family meal deals. You can find more information on their Specials & Deals page online.
Is Swiss Chalet at Lakeshore Rd W family-friendly and do they have a children's menu?
Yes, the location welcomes families and offers a children's menu.
What are some nearby food options around Swiss Chalet Mississauga - Lakeshore Rd W?
Nearby you can find other eateries such as Harvey's, Subway, CoCo Fresh Tea and Juice, and Booster Juice, offering a variety of fast food and beverage options.
Are there any shopping centers close to Swiss Chalet at 252 Lakeshore Rd W?
Yes, Credit Landing Shopping Centre is nearby if you're looking to shop before or after your meal.
Where can I find banking or ATM services near Swiss Chalet Mississauga?
You can visit TD Canada Trust Branch and ATM or TD Bank, both located close to the restaurant for your banking needs.
Does Swiss Chalet Mississauga accommodate guests with dietary restrictions such as vegetarian or gluten-friendly options?
Yes, they offer vegetarian options and provide a Nutrition & Allergy Guide on their website for detailed information. However, cross-contamination is possible, so they cannot guarantee allergen-free dishes.
Is Swiss Chalet Mississauga a Canadian-owned business?
Yes, Swiss Chalet is proudly Canadian-owned and operated by local Franchisees in Mississauga, supporting the community and economy.