Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mississauga Subway® Restaurant at 5985 Mavis Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees received praise for their politeness and efficiency, many reviews highlighted rude and unprofessional behavior from staff.
Food Quality
Several customers reported issues with food quality, including stingy portions, hard bread, and unsatisfactory preparation of sandwiches.
Cleanliness
Multiple reviews mentioned poor cleanliness standards, including dirty tables and unsanitary conditions in the restroom.
Order Accuracy
There were numerous complaints about incorrect orders, missing ingredients, and staff not following customer instructions.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and increased pressure on the employees.
MM
Muskan
Feb 24, 2026
1.0
Good food, terrible service. Visited on Feb 19th (Thursday)and the wraps were tasty, but the staff member at the counter was extremely dismissive. When we asked for help with the daily deals, she rudely told us to look online. It’s a shame because a better attitude would have earned a 5-star review, but the unprofessionalism we experienced was a major letdown.
SG
supreet gill
Jan 16, 2026
2.0
Very rude customer service. I went there at 1:30 pm and only one girl working. I understand she was busy with uber orders but there is no way to talk rude to the customer. Customer needs time and recommendations but she was rushing and was rude.
G0
GURJEET KAUR 067
Jan 3, 2026
5.0
Employee named Suman served me with my fav veggie sandwich and she was so polite and humble and sandwich was also very tasty and well toasted.
KW
Kavya Watwani
Dec 29, 2025
1.0
Worst experience at this location today.
Date and time: December 29 at 10:40
While ordering a footlong, the staff member added only one scoop of chicken. When I pointed it out, she kept arguing and said it was two scoops. I asked her to put the chicken back into the scoop to check, and it was clearly one scoop. After that, she threw the chicken into the sandwich very disrespectfully, like garbage.
She rushed through the order, and when I asked for extra onions, she said, “It’s already extra, I can’t put more,” and refused. She also refused to chop the vegetables and was extremely rude throughout the interaction.
This is not the level of service expected from this brand. Very disappointing experience at 5985 Mavis Road. I will not be returning.
KU
Karanveer Ubhi
Dec 24, 2025
5.0
⭐⭐⭐⭐⭐
Great experience at Subway! The staff was friendly and efficient, and my sandwich was made exactly the way I wanted. The ingredients were fresh, the place was clean, and the service was quick even during busy hours. It’s a reliable spot for a tasty, customizable meal. Definitely recommend stopping by if you’re craving a good sub!
Subway is located at 5985 Mavis Rd, Unit 2, Mississauga, ON, L5R 3A2, inside the Heartland Retail Centre.
What are the hours of operation for Subway at Heartland Retail Ctr?
Subway is open Monday to Wednesday from 8:00 AM to midnight, Thursday to Saturday from 8:00 AM to 2:00 AM, and Sunday from 9:00 AM to 11:00 PM.
Which meals are served at this Subway location?
Subway serves breakfast, lunch, and dinner at this location.
Does this Subway offer dine-in and catering services?
Yes, this Subway offers dine-in service and catering to meet your group or event needs.
What payment methods can I use at Subway on Mavis Rd?
You can pay using American Express, Discover, MasterCard, or Visa at this Subway location.
How can I place an order for curbside pickup at Subway?
You can order quickly and easily through the Subway app or online to take advantage of curbside pickup service.
What are some nearby fast food options around Subway at Heartland Retail Ctr?
Nearby fast food options include multiple Popeyes Louisiana Kitchen outlets, Pizzaville, Panda Express, and McDonald's Canada, offering a variety of cuisines you might explore after your Subway meal.
Are there other sandwich shops near Subway at this location?
Yes, there are several nearby sandwich shops including multiple other Subway locations and Select Sandwich, providing you with several sandwich choices in the Heartland area.
What shopping options are close to Subway at Heartland Retail Ctr?
Close to Subway, you can find shopping destinations such as Heartland Town Centre, Adidas Outlet, adidas, and H&M for clothing, shoes, and sporting goods.
Are there any cafes near Subway for a coffee or dessert?
Nearby you can visit Second Cup Cafe, which offers coffee, cafe fare, and frozen yoghurt, perfect for a relaxing break or dessert after your meal.
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