Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
2.9
376 reviews
5 stars
107
4 stars
49
3 stars
43
2 stars
41
1 star
136
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported experiencing food poisoning and receiving undercooked or poorly prepared food, particularly with burgers and chicken.
Service Speed
Many reviews highlighted consistently slow service, with long wait times for food orders, often leading to customer frustration.
Customer Service
Several customers noted rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
The dining area and food presentation were frequently described as dirty or unappealing, impacting overall customer satisfaction.
Mixed Reviews
While some customers enjoyed their meals and found the food tasty, the overall sentiment was largely negative, with many vowing not to return.
- RSRaj SinghJan 3, 20261.0So I forgot to take a photo. Better that I didn’t. It started with my wife and I arriving at the airport too early for a late flight. Thinking that the long line of customers in front of the “Smash Burger”we assumed good food. The only fast food burger that my wife enjoys is a grilled chicken burger and we saw that on the menu, so we decided to order. My thinking was that the place was busy and the turnover was fast so that the food would be hot and fresh. After a 15 minute wait, the lady at the till finally got through the three customers ahead of me. A little apprehensive now I ordered my burger despite the lady saying it might take another 15 minutes. Now you have to understand my initial guiding assumptions were flawed and biased towards a tasty, high quality experience, so I continued to accept the wait. I was so wrong! The wait was because they were inefficient and slow. The lineup I observed wasn’t because of high demand for the food as much as everyone waiting for the order to get filled. Okay, I hear you saying… What about the food??? The answer was in the name. Imagine, a small piece of chicken that you SMASH into a very thin patti before you grill it. On high! Then leave it for a day in the belief that like old pizza it tastes better the day after. Dried out and crusty. Add wilted lettuce tomato and a crushed bun and there you have it. My sandwich! All it cost me was $11. Can you taste it?
- JWJan WDec 6, 20251.0I ordered a veggie burger. Was a little overcooked but still edible. Ended up having severe food poisoning from the burger and/ or the lettuce and tomatoes that were included on it. I imagine not as many people order a veggie burger, and perhaps it was past its expiry date or had sat out too long in the restaurant and spoiled. Ruined entire trip. Ended up in emergency room twice and had to rebook return flight at a premium price ($1300) as too ill to travel. Will never order from there again. FOLLOWUP: I reached out as requested & gave all the information (date, time, receipt #). I have heard nothing from the owner.
- JJJKNov 17, 20251.0I’ve seen this place many times on my travels and always been meaning to try it. However Caplansky’s usually wins out. Today I was coming the other way so saw this and decided to try it. Let’s just say I should never have cheated on Caplansky’s. This place is gross. First off the cheese on my poutine was one big cold lump. Nasty. Second the “smash burger” is not a smash burger, just a sad grey looking hamburger. Taste was mediocre at best. Would not come here again. I suggest you avoid as well. Slow service. Understaffed.
- KBKaysey BulaonOct 21, 20252.0We fly in and out of yyz a lot. We only go there coz the kids want their food. However, this location is consistently the slooooooweest at serving their food, with no signs of improvement over the years. Proceed with caution.
- SASarah AustinOct 15, 20251.0They threw my poutine in the bag sideways on top of my burger, my burger was squished and the gravy dripped everywhere and made a big mess they also did not give me napkins also the prices on the menu were impossible to read
Frequently Asked Questions About Smashburger
What are the regular operating hours for Smashburger at 6301 Silver Dart Dr., Mississauga?
Smashburger is open daily from 5:30 AM to 8:00 PM.
During what hours does Smashburger offer delivery service?
Delivery is available every day from 6:00 AM to 7:30 PM.
Where is Smashburger located?
Smashburger is located at 6301 Silver Dart Dr., Mississauga, ON, L5P 1B2, Canada, within Toronto Pearson Airport.
How can I place a delivery order from Smashburger?
You can place a delivery order through their website at https://smashburger.com/locations?deliveryMode=dispatch&utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=website&utm_term=1595.
Does Smashburger offer options for vegetarian customers?
Yes, Smashburger serves vegetarian options.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Are families with children welcomed at Smashburger?
Yes, Smashburger welcomes families and offers a children's menu and high chairs.
What nearby places can help customers find Smashburger at Toronto Pearson Airport?
Nearby places include Terminal 1, U.S. Customs and Border Protection, and National Car Rental, helping travelers locate Smashburger within the airport.
What nearby dining or lounge options are close to Smashburger?
Nearby dining and lounge options include the Plaza Premium Lounge (US Transborder, Terminal 3), Landed Tap House, YYZ Pearson Terminal 1 Air Canada Maple Leaf Lounge, Air Canada Executive Lounge, Nobel Burger Bar, Bento Sushi, and Booster Juice.
Are there nearby services for electronics or car rentals when visiting Smashburger?
Yes, Fido electronics stores and Dollar Car Rental agencies are located nearby at Toronto Pearson Airport, convenient for travelers visiting Smashburger.