Puffs are always served Hot & Fresh. Freshness is always guaranteed, as Puffs are made upon order and topped with one of its famous glazes on the spot. Mr. Puffs has got you covered with their ice cream options including: Mount Olympus, soft-serve ice cream and a side of Puffs, drizzled with your favorite glaze. For the ultimate ice cream experience, try one of our ice cream cones dipped in Belgian chocolate and garnished with your favorite toppings or one of our creamy milkshakes. If you are looking for a little pick-me-up, our coffee menu will do the trick. Hot and iced coffees and drinks are available on our menu.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.