Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and mistakes in orders.
Cleanliness
Customers frequently noted issues with cleanliness, including dirty tables and unsanitary conditions.
Food Quality
Several reviews mentioned food being served cold or incorrect, with complaints about missing items and unsatisfactory food preparation.
Staff Attitude
There were multiple mentions of unprofessional behavior from staff, including dismissive attitudes and lack of courtesy.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
SV
Sahaj Virk
4 days ago
1.0
the girl roseleen she was very rude , uneducated it was such a bad experience ...
VB
Vik B
Feb 20, 2026
5.0
I love Tasneem ! She is polite, courteous, generous and team spirit. Indispensable for Mc Donald's. Please know how to keep her shining!!! Great customer experience
JA
Jaziel Alunan
Feb 14, 2026
1.0
The security guard was very rude today i just set down for not 1minute he ask me if i order a food i said Iβm waiting for my husband and he replied u canβt stay here if u did not order?! What the Hell! the worst Mc.Donald I encounter ever!!!!ππΌππΌππΌππΌ
DC
Daniel C
Feb 4, 2026
1.0
I went in this morning, and they told me they don't have McWraps. It seemed like the cashier didn't know how to find them in the system, so she simply said, 'We don't have McWrap!' Then, she immediately looked past me and said, 'How can I help you?' to the customer behind me in the queue, as if she were dismissively asking me to leave. Very unprofessional
AA
asim ahmad
Jan 24, 2026
1.0
I asked for ice water at this McDonald's and I was given water with a tinge of color. When I asked counter and explained I received water that looked different, I was told it came from the same tap as orange cola. When I explained it's not what I asked for and it's not something I can drink, I was told that's what they provide. I asked why was it served to me then, and if they would drink it themselves. Apparently the staff said they do, and it's how water is served. I responded and told them no it's not and if they cannot provide regular water then they should have simply told me. I asked if they think this is acceptable, and I was told yes it is. I responded with Not in Canada, and walked away. They served me water which was undrinkable. I was receiving responses that were trying to justify providing me tinged water and trying to make it seem OK. It is not OK.
What are the operating hours of this McDonald's location at Square One?
This McDonald's is open daily from 7:00 AM to 11:00 PM.
Does this McDonald's have a drive-through service?
No, this location does not offer drive-through service and is closed for drive-through all days of the week.
What kind of services are available for pickup and delivery at this McDonald's?
You can order for in-store pickup or delivery from this McDonald's location.
What payment methods can I use at McDonald's at Square One?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner meals.
Is there a children's menu available at this McDonald's?
Yes, this McDonald's offers a children's menu and welcomes families with children.
Can I find other fast food options near this McDonald's at Square One?
Yes, nearby fast food options include A&W Canada and Edo Japan, providing alternatives for burgers and Japanese fast food.
Where can I shop for clothing and accessories near this McDonald's?
Close by, you can visit stores like Lusso (women's clothing), Atelier Munro (men's clothing), and Mobile Snap for fashion accessories and mobile phones.
Are there any healthcare or wellness services close to this McDonald's?
Yes, nearby you can find Walmart Pharmacy, Dr. K. Fong, Dr. M. Chiu & Associates, Dr. Shekari and Associates (optometrists), and the YogAnisa Spirit & Wellness Centre for your health and wellness needs.
How can I order from this McDonald's using a mobile app?
You can download the My McDβs App for easy ordering from the Google Play Store or Apple App Store using the provided links.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: