Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as stale items, incorrect orders, and hygiene concerns.
Customer Experience
While some customers praised friendly staff and good service, many expressed frustration with long wait times and disorganized service.
Cleanliness
Mixed feedback on cleanliness; some noted clean facilities while others reported dirty conditions.
JH
J Horwood
Dec 24, 2025
2.0
Today we picked up a McDouble make it a Mac and nugget combo. Drove 20 mins home. No McDouble in the bag. Drove 20mins back cause we were charged for it. The employee couldnt have been nicer. Remade the order with a pie and drink to apologize. Checked the order before we left the store. However when we got home they made the McDouble a McChicken (mcChicken sauce & lettuce) not a Mac. So still wrong order. We didn’t bother to return to the store and won’t again.
HS
HRITHIK SINGH
Dec 15, 2025
1.0
The staff was the worst, and they had absolutely no common sense. I customized my burger by adding onion and tomato, and even on the window, I asked her if she’d added all those extras since I’d paid extra. She said yes. When I opened it after reaching home, I was shocked to see that the tomato and onion were missing. I even asked her to make it fresh and well-done, but it wasn’t.
Worst staff rude arrogant
YA
Yousef Alfar
Dec 12, 2025
5.0
Great service at the front counter! I came in last week and The young man in the front Bilal was super friendly, patient, and professional. He took my order carefully, made sure everything was correct, and had a really positive attitude the whole time. It honestly made the visit much better than usual. Big shoutout to him for the great customer service definitely deserves recognition.
MS
Manbipanjeetkaur sidhu
Dec 10, 2025
5.0
I went on drive thru couple of days back. There was a girl with covered hair, specs and grey jacket on . She was very polite and hospitable. She asked me to park then came out to hand the order. I visited this location for the first time and loved visiting this place. I missed her name but she was amazing. The food was hot and fresh and drinks were given right away .
SP
Siva Ponnuthurai
Dec 8, 2025
3.0
This store is pretty decent place with clean washroom, the faucet & hand dryer also works. Lol
But, the service is bad.
I went in & the person behind the counter(Surya) is staring at me but not saying anything like, hello or what can I get you,nothing. I finally gave him my order and show him the McDonald's app to pay, he just pointed at the scanner as if he's telling me to scan it myself. I scanned & thanked him when he handed me my coffee, he still didn't speak a word to me and kept that rude look on his face.
BAD BAD service!
What are the regular access hours for McDonald's at 670 Eglinton Ave. West?
McDonald's at 670 Eglinton Ave. West is open daily from 7:00 AM to 11:00 PM for in-store access.
Is McDonald's open 24 hours for delivery and drive-through services?
Yes, McDonald's offers 24/7 delivery and drive-through services every day of the week.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Can I pick up my order in store or have it delivered?
You can choose either in-store pickup or delivery for your orders at this McDonald's.
What payment options does McDonald's accept at this location?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through service?
Yes, this McDonald's location has a drive-through open 24 hours daily.
Is there a McDonald's Canada office nearby?
Yes, McDonald's Canada office is nearby this location, which can provide corporate support and promotional information.
Are there nearby coffee shops where I could grab a coffee before or after visiting McDonald's?
Yes, Starbucks Canada and Tim Hortons are nearby coffee shops where you can enjoy additional coffee options before or after your visit.
What nearby restaurants offer different cuisines from McDonald's?
Nearby restaurants offering various cuisines include Sam Woo Restaurant (dim sum and Chinese), Seau de Crabe Restaurant (seafood), and Mambo Italiano (Italian cuisine).
Is there a nearby fitness center I can visit in the same area as McDonald's?
Yes, Anytime Fitness is located nearby for your sports and fitness needs.