Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.
Service Speed
Many reviews highlighted slow service times, particularly for drive-thru and mobile orders, leading to customer frustration.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and accommodating to rude and unhelpful.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
There were complaints about food quality, including undercooked items and poor taste, alongside some positive remarks about specific menu items.