Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Cleanliness
Multiple reviews highlight issues with cleanliness, particularly in dining areas and restrooms, with some customers noting dirty tables and floors.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for better attention to detail during order fulfillment.
Staff Performance
While some employees receive commendations for excellent service, others, particularly management, are criticized for poor customer interactions.
GG
Genesis
4 days ago
2.0
Went here on Jan 8th at 2pm. I understand it’s a busy time, but the attitude I received in the drive thru by three different employees was disappointing. First time that I have been talked to so grossly in this location. Hope it doesn’t happen again.
TJ
Thomas James
Jan 1, 2026
1.0
Dirty. I complained about my friends being cold and they took them back and through them back with the pile of fries for other customers
HH
Himanshu
Dec 30, 2025
1.0
Waited on Drive thru for 5 minutes when there was no customer inside the store neither on the drive thru. No spoke anything.
Then finally I order Medium coffee with half cup of coffee and rest Oat milk when Manager Rozana spoke rudely and denied to give me the order by saying that its too much Oat milk and she will not give me my order.
After waiting for so long on the drive thru I had to leave without my order.
Staff is rude because the Manager is Rude and denied my order without any reasonable reason.
Worst behavior even seen in Mcdonald accross GTA
GT
Gerald T
Dec 28, 2025
5.0
I was pleasantly shocked how quick the in store service was. Typically McDonald's are usually slow and get orders wrong but even with a group of about 20 people (our hockey team) with individual bills, it was quick and accurate
AE
Alicia Espinoza
Dec 9, 2025
5.0
Such a big place brunch of sits. Everyone is really sweet even with the smallest problem they are all so amazing and try to help no matter what they can do.