McDonald's

3.6
3561 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
796 Burnhamthorpe Rd West, Mississauga, ON
L5C 2R9, Canada

Hours

Reviews

3.6
3,561 reviews
5 stars
1,326
4 stars
877
3 stars
571
2 stars
203
1 star
584

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and slow service.

Food Quality

Several reviews highlighted issues with food preparation, including stale items, incorrect orders, and unsatisfactory hygiene practices.

Customer Experience

Many customers expressed frustration with the overall experience, citing long wait times, order inaccuracies, and poor communication from staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are exceptions to the overall trend.
  • UZ
    UJ Zhang
    6 days ago
    1.0
    Female white manager needs to learn to use some courteous language, learn from you staff.
  • NS
    Nina Sandoval
    Jan 1, 2026
    1.0
    If I could give 0 stars I would. New Years today ordered a happy meal , it came with No fries & no toy . How does that even happen ???? Horrible
  • SK
    Saad Keval
    Jan 1, 2026
    1.0
    This mcdonalds has gone downhill over the past couple of months. They always get my order wrong. This time I come home with an empty happy meal box. My daughter wasn't feeling well and she wanted mcdonalds . I get home with the box and she is excited to eat her meal only to find an empty happy meal box . This is ridiculous I am sorry to say but this job isnt rocket science please hire more competent individuals to work at your establishment. I will be filing a formal complaint.
  • RK
    ROHITASH KUMAR
    Dec 26, 2025
    1.0
    Very slow service No one on cash counter I am waiting here for 15 minutes
  • MJ
    Michael Jilek
    Dec 22, 2025
    1.0
    The manager name, GREEATHA was very rude. Did not want to help me. I had under Food on the weekend. My name was in the book and she said I still have to pay for the food. I will be contacting Head Office to remove this employee from the store ASAP. Also, she was very discriminating which I will be following a A police report the employee needs to be fired immediately no questions asked

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 796 Burnhamthorpe Rd West?

McDonald's is open 24 hours a day, seven days a week.

Is delivery available at this McDonald's location?

Yes, delivery is available 24/7 for this McDonald's location.