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McDonald's

3.6
(3589 reviews)

Business Details

796 Burnhamthorpe Rd West, Mississauga, ON
L5C 2R9, Canada
(905) 275-3011
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
796 Burnhamthorpe Rd West, Mississauga, ON
L5C 2R9, Canada

Hours

Reviews

3.6
3,589 reviews
5 stars
1,339
4 stars
879
3 stars
574
2 stars
204
1 star
593

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences highlighting poor customer service and order accuracy.

Food Quality

Several reviews mentioned issues with food being cold, improperly prepared, or of low quality, including complaints about stale items and incorrect orders.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in food preparation and dining areas.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, including missing items and incorrect food preparation.
  • LL
    Linda Li
    3 days ago
    1.0
    This is one of the worst McDonald I’ve been to. 50% of the tables were uncleaned, and we had to clean ourselves first. As in we had to soak tissue and clean it wet. And it’s out of tomatoes and lettuce at 9pm on a Saturday. We later ordered a flurry and never got it until we went to ask for it personally. The onion is almost non existent and there’s all too much pickle and juice on the burger. Just SO BAD.
  • SK
    surendra kumar
    Feb 20, 2026
    2.0
    I ordered for 10 pc nuggets mobile order and picked in drive thru . After went home I just open the box they kept only 9 pcs . By believing your service each and every customer not checking the box at drive thru window by taking this an advantage they are not keeping the food properly.For this 1 chicken nugget I need to travel back and fight with them. Very poor service / lady in the Mike not even listen to me . They are trying push fast out without giving proper service .
  • TT
    Tia
    Feb 18, 2026
    1.0
    Visited this McDonald’s at 796 Burnhamthorpe Rd W recently and had a very serious issue. I ordered 2 McVeggie burgers (order #883) and discovered at home that both had bacon inside. My wife is strictly vegetarian for religious reasons, so this was not a small mistake – we couldn’t eat the food and it caused a lot of distress. I tried calling the store and no one answered. I submitted a complaint through McDonald’s and never received any response. On top of that, in a more recent order from the same location, a Filet-O-Fish was completely missing. Between getting meat in a vegetarian item and items missing from the bag, I’ve completely lost trust in this location. There seems to be very little attention to dietary restrictions or basic order accuracy. I won’t be ordering from this branch again
  • MM
    Maggie M
    Feb 11, 2026
    3.0
    To the owner! Yesterday crew need a raise (10th) food was nice hot and juicy best kfc I tasted in Canada.. today not so much.. while vegetables were fresh ( like not other kfc around) chicken was dry and cold.. you have the freshest produce but some shifts drying chicken to the bone 🙈nobody wants to pay for chicken that taste like wood
  • FW
    Felicity Will
    Feb 8, 2026
    5.0
    I’ve always found McDonald’s to be a convenient and reliable choice, and this location is no exception. The restaurant is clean, well-maintained, and has plenty of seating, making it comfortable whether you’re grabbing a quick meal or dining in with friends or family. The staff are friendly and efficient, and even during busy times, orders are taken and served quickly. The menu has all the classic favorites you expect, from burgers and fries to breakfast items, and the food is consistently fresh and well-prepared. I also appreciate the variety of drink and dessert options, including coffee, soft drinks, and McFlurries. For families, the Happy Meals are a hit with kids, and the play area (where available) keeps little ones entertained. Overall, this McDonald’s provides exactly what you’d hope for: fast, tasty food in a clean and comfortable environment. It’s dependable, convenient, and enjoyable every time, making it one of my go-to stops when I need a quick meal or snack. Highly recommended for anyone looking for a familiar and satisfying fast food experience.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 796 Burnhamthorpe Rd West?

McDonald's is open 24 hours a day, seven days a week.

Is delivery available at this McDonald's location?

Yes, delivery is available 24/7 for this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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