Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and slow service.
Food Quality
Several reviews highlighted issues with food preparation, including stale items, incorrect orders, and unsatisfactory hygiene practices.
Customer Experience
Many customers expressed frustration with the overall experience, citing long wait times, order inaccuracies, and poor communication from staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that there are exceptions to the overall trend.
UZ
UJ Zhang
6 days ago
1.0
Female white manager needs to learn to use some courteous language, learn from you staff.
NS
Nina Sandoval
Jan 1, 2026
1.0
If I could give 0 stars I would. New Years today ordered a happy meal , it came with No fries & no toy . How does that even happen ???? Horrible
SK
Saad Keval
Jan 1, 2026
1.0
This mcdonalds has gone downhill over the past couple of months. They always get my order wrong. This time I come home with an empty happy meal box. My daughter wasn't feeling well and she wanted mcdonalds . I get home with the box and she is excited to eat her meal only to find an empty happy meal box . This is ridiculous I am sorry to say but this job isnt rocket science please hire more competent individuals to work at your establishment. I will be filing a formal complaint.
RK
ROHITASH KUMAR
Dec 26, 2025
1.0
Very slow service
No one on cash counter
I am waiting here for 15 minutes
MJ
Michael Jilek
Dec 22, 2025
1.0
The manager name, GREEATHA was very rude. Did not want to help me. I had under Food on the weekend. My name was in the book and she said I still have to pay for the food. I will be contacting Head Office to remove this employee from the store ASAP. Also, she was very discriminating which I will be following a A police report the employee needs to be fired immediately no questions asked
What are the operating hours of McDonald's at 796 Burnhamthorpe Rd West?
McDonald's is open 24 hours a day, seven days a week.
Is delivery available at this McDonald's location?
Yes, delivery is available 24/7 for this McDonald's location.
Does this McDonald's have a drive-through service?
Yes, the drive-through service is open 24 hours daily.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Burnhamthorpe Rd West?
You can pay using American Express, cash, Discover, MasterCard, and Visa.
Does this McDonald's welcome families and children?
Yes, the location welcomes families and children and has a children's menu.
Are there any healthcare facilities near McDonald's at Burnhamthorpe Rd West?
Yes, nearby healthcare facilities include Orthotics Footwear Ltd, The Medi-Collective, Centre For Chiropractic Health, Family Dental Care, and Mississauga Medical Clinic.
What entertainment options are close to this McDonald's?
HintHunt Escape Games, an amusement park and escape room attraction, is nearby and offers fun activities before or after your meal.
Are there any banking services near McDonald's on Burnhamthorpe Rd West?
Yes, TD Canada Trust Branch and ATM are located nearby, convenient for your financial needs during your visit.
Can I grab a spa or beauty treatment close to this McDonald's?
Yes, nearby options include The Britain Institute of Esthetics and Electrolysis, Hair Flair Beauty Care and Products, Love Feet Spa, and Moi Nails Spa for a variety of beauty and spa services.