Customers reported inconsistent food quality, with some items served cold or improperly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions in food preparation and dining areas.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising speed while others complained about order accuracy and line cutting.
Staff Performance
Staff behavior varied significantly, with some employees praised for their friendliness and efficiency, while others were criticized for rudeness and lack of professionalism.
AV
Adriana Viggiani
6 days ago
1.0
The worst bagels! Bought two bagels with cream cheese and they were all bagel and little cream cheese. The cream cheese was watery and the bagel was all squished. For $7 it is a little pricey and Tim Hortons offers a better deal. Very dissatisfied and disappointed being a regular customer.
RH
Rehan Haque
Nov 17, 2025
1.0
One can tell from the miserable attitude of the window staff that they hate their jobs. I have never ever seen a single server smile, EVER.
And they never say Thank you, as if they are the customers, not us.
What a pathetic bunch of employees.
MC
Mykhailo Chepeliyk
Nov 14, 2025
1.0
A couple of days ago I bought myself breakfast. The buns were so hard that they were impossible to eat and the smell was terrible.
AI
Alyanna Iakiviak
Nov 12, 2025
1.0
ain’t nothing worse than getting a mcdouble dressed like a mac, that ain’t even dressed with the mac sauce… i paid an extra 3 dollars just for this little thing and it’s the fact that it wasn’t even busy? whoever made my burger clearly had a bad shift but dude for an extra 3$ for basically just lettuce?
DM
Diana M
Nov 7, 2025
1.0
This place should not have two order windows in the drive-through. The employees don’t know how to go side to side to take orders. One side will keep going while people on the other window. Just wait for their order to be taken. And when you do pick up your order, I would say 75% of the time something is wrong with that. This place really went to hell in a handbasket.
What are the operating hours of McDonald's at 796 Burnhamthorpe Rd West?
McDonald's is open 24 hours a day, seven days a week.
Is delivery available at this McDonald's location?
Yes, delivery is available 24/7 for this McDonald's location.
Does this McDonald's have a drive-through service?
Yes, the drive-through service is open 24 hours daily.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's on Burnhamthorpe Rd West?
You can pay using American Express, cash, Discover, MasterCard, and Visa.
Does this McDonald's welcome families and children?
Yes, the location welcomes families and children and has a children's menu.
Are there any healthcare facilities near McDonald's at Burnhamthorpe Rd West?
Yes, nearby healthcare facilities include Orthotics Footwear Ltd, The Medi-Collective, Centre For Chiropractic Health, Family Dental Care, and Mississauga Medical Clinic.
What entertainment options are close to this McDonald's?
HintHunt Escape Games, an amusement park and escape room attraction, is nearby and offers fun activities before or after your meal.
Are there any banking services near McDonald's on Burnhamthorpe Rd West?
Yes, TD Canada Trust Branch and ATM are located nearby, convenient for your financial needs during your visit.
Can I grab a spa or beauty treatment close to this McDonald's?
Yes, nearby options include The Britain Institute of Esthetics and Electrolysis, Hair Flair Beauty Care and Products, Love Feet Spa, and Moi Nails Spa for a variety of beauty and spa services.