Mixed reviews on food quality; some items praised while others criticized for being stale or poorly prepared.
Service Speed
Consistent complaints about slow service, particularly in the drive-thru, with many customers experiencing long wait times.
Customer Service
Significant issues with customer service, including rude staff and mishandled orders, leading to negative experiences for many customers.
Cleanliness
Some customers noted cleanliness and a well-maintained environment, while others reported unsanitary conditions.
Management Issues
Frequent mentions of poor management practices, including unprofessional behavior and lack of training for staff.
IK
iqbal khan
2 days ago
1.0
Bad experience when I take coffe Night time and day always he and she Giving cold Coffe please take action Employees no manner
PG
Pradeep Geni
3 days ago
1.0
BAD BAD BAD service. Easily you have more than 10 members staff but what is stopping you from keeping uber/skip orders ready on time..
PS
Priya Sharma
Nov 15, 2025
5.0
I recently visited the McDonald’s at Derry & McLaughlin, and I was specifically hoping to find some Adopt Me legendary toys that my kids had been wanting for a long time. The manager, Amit, was incredibly kind and helpful. Even though they only had common toys available at the counter, he went above and beyond by checking the storeroom to see if any legendary toys were left. To our surprise, he found some and brought them out for us!
His kindness, effort, and customer service truly made our day. Thank you, Amit, for going the extra mile — we really appreciate it! 🙏✨
YY
yachtmaster
Nov 13, 2025
1.0
Worst mcd location in all of Mississauga. There’s been times I’ve come and they couldn’t get 1 McDouble ready in 15 mins and had to get a refund - on top of that gotten my order wrong another 2 times in the drive thru. Would never come back and would recommend to avoid this location. Lots better locations nearby!
NS
Navjot Sohi
Oct 25, 2025
1.0
I tried the McDonald’s Spicy Veggie Burger, and honestly, it was disappointing. The patty was just placed between two buns — nothing special. A&W’s Masala Veggie Burger is way better, with tomato, onion, and 2–3 tasty sauces that actually make it flavorful.
Also, McDonald’s “Spicy Veggie” patty is cooked using the same oil as non-veg items. So how can it really be vegetarian? People who don’t know might eat it thinking it’s pure veg. Even the taste feels similar to non-veg. Not impressed at all.