Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unkempt bathrooms.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, incorrect orders, and poorly prepared meals.
Staff Attitude
Many reviews noted unprofessional behavior from staff, including rudeness and lack of customer service training.
LD
laura dewar
1 day ago
1.0
This McDonalds is the worst for drive thru. It’s the closest one to our house and once and while if needed I will come here but everytime and when I say everytime I mean EVERYTIME I come and order through drive thru I am ALWAYS told to pull to a parking space and I am waiting a good 10 mins for my order. One time they gave me my happy meal and then told me to pull into a space to wait for the rest by the time they came with my order I had to give them back my happy meal because it was ice cold.
Waiting for a coffee or an orange juice or even an ice cream is unheard of. It’s not acceptable and it’s why I try to avoid this place. I’d rather drive an extra 10 mins to a different one then come here.
Reaching your quota for how fast your service is for drive thru shouldn’t be at the cost of the customer. Do better!!!
MK
Mr. Ethan Kamalov
2 days ago
1.0
McDonald Corporate is the last place I’d ever eat from, today was different as my wife craved and why not let’s try. Their sandwich never fails my opinions about this company. DRY TINY TASTELESS WASTED. All Mc locations should be shut down. Never again.
MA
Moe Abutouq
Jan 1, 2026
1.0
I don't know if I'm having my lunch in peace and cleanliness or not. I don't know who this man is, if he works here. He's without a uniform or company logo, throwing garbage in front of me and beside me while I'm eating, and all the bad smells were there. I was eating my food. I don't know, I wasted my money. If I had gone to Burger King like I always do, I wouldn't regret it like I do now. I don't recommend coming here. And the fries are very cold, as if they were prepared more than 25 minutes ago. This is strange.
PF
Peter Federici
Dec 21, 2025
5.0
This Mcdonalds is great, the service is excellent
KK
K H K
Dec 7, 2025
1.0
On Friday Nov 28, 2025 went to the drive thru at 4:30 am and was told they are not serving yet. On Sunday Dec 7, 2025 at 5 am at the drive thru, I was told that only coffee and tea were available. I gave a one star rating for the food because I wasn't able to taste it. Service should be -1 and the atmosphere in my car was somber after I couldn't get my breakfast sandwich two visits in a row. Perhaps the franchise owner needs some training on how to run a "fast food" restaurant.
What are the operating hours of McDonald's at 3510 Derry Road East, Malton?
McDonald's is open 24 hours every day, from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's in Malton?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is there an app to order from this McDonald's?
Yes, you can order via the My McD’s App available on both Android and iOS devices.
Does this McDonald's offer family-friendly services?
Yes, it welcomes families and children and offers a children’s menu.
What nearby places can I visit after dining at McDonald's?
After dining here, you can visit nearby places like the Malton Medical Arts Building, Shoppers Simply Pharmacy, or Malton Soccer Club for additional services or activities.
Are there healthcare facilities near this McDonald's for quick access?
Yes, nearby healthcare facilities include Kerala Ayurveda Ltd, Ontario Medical Examiners Malton, LifeLabs Medical Laboratory Services, and Malton Dental Group.
What financial services are located close to this McDonald's?
Nearby financial services include The Cash Source, King Financial Services, and Western Union for currency exchange and other needs.