McDonald's

3.7
3268 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5995 Mavis Road, Mississauga, ON
L5R 3T7, Canada

Hours

Reviews

3.7
3,268 reviews
5 stars
1,306
4 stars
815
3 stars
463
2 stars
169
1 star
515

What are people saying?

AI-generated from recent customer reviews

Health & Safety

Numerous customers expressed concerns about unsanitary conditions and lack of health safety measures, including staff not wearing gloves while handling food.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, slow service, and issues with order accuracy.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, others reported receiving cold or improperly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Staff Attitude

There were multiple complaints about staff being dismissive or unprofessional, particularly from management, impacting overall customer satisfaction.
  • JS
    Jaismanvir Singh
    4 days ago
    5.0
    Coming back from work i always stop at this location even though it’s out of my way only because of the amazing service the overnight staff provides. Especially kiran always patiently listens and i get exactly what i ask for with warm smiles. keep up the good work guys!
  • SK
    simranjeet kaur
    Nov 16, 2025
    1.0
    Very bad and worst experience, girl on the window was very rude and shows attitude and the burger was dry looks like cooked few hours ago it was smelling bad, don't know how they are passing food and safety audits with this kind of service, totally dissatisfied with the service!!!!!!
  • HK
    HARPREET KAUR
    Nov 16, 2025
    1.0
    Worst experience, 15 November,2024 @1.15AM,, food was stale, burger pattie looked like it was cooked 2-3 hours ago, just wasted my money as well as the girl on the window was changing garbage bins and she came without washing her hands and took the money and she was so rude. We paid for the food and got the worst food and when we complained that you didn't wash her hands then she reply very rudely and went to other side and send someone else on the window to pass our food, no idea why these people are doing this, why not giving fresh food instead arguing and providing bad customer service!!!!!!! Will never go there to get this kind of bad service.
  • NJ
    Nigash Jeyaseelan
    Nov 5, 2025
    1.0
    Absolutely disgusting quality control measures, no health and safety in place. Observed workers stall for 20 minutes with my order while there was no one waiting for any other orders, patting excess grease from burger patties with tissue paper before placing it in my burger, with no gloves, no hair nets, no health and safety measures. Did not want to argue with staff, simply took my order and threw it out promptly after receiving it. Worst experience and more customer should be aware of the lack of health and safety as well as the unsanitary kitchen that food is being distributed within.
  • JJ
    Jennifer Jenkins
    Nov 4, 2025
    1.0
    Ordered 3 combos, got home to realize 1 whole order was missing. Employees packed the take out bag instead of separating items and the entire bag broke at my front door. Called the location to inform and the employee who answered was very rude and only said, yeah just come back. No apology what so ever. Drove back to pick up my replacement order, added another $15 worth of items, only to get back home to find the fries from all orders not included. Terrible customer service - $75 worth of food with 2 trips there and missing items, without a care in the world from employees. Won’t be back to this location as it’s a complete waste of time and money.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5995 Mavis Road?

This McDonald's location is open 24 hours a day, 7 days a week, from Monday through Sunday.

Does McDonald's at this location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's.