Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and washrooms.
Staff Training
Several customers noted a lack of proper training for new employees, leading to errors and confusion during orders.
Food Quality
Feedback on food quality was mixed, with some customers praising fresh items while others complained about cold or stale food.
Customer Experience
Positive experiences were noted with specific staff members, indicating that individual service can vary significantly.
KT
Kelvin T
4 days ago
1.0
Ordered a double quarter pounder combo. The patties are red, soft, mushy and cold; most definitely undercooked. The quarter pounder is my typical order; this burger tasted off.
Disappointing.
Ordered on January 8, 2026 @ 5:50PM.
JN
James N
Jan 5, 2026
5.0
i buy coffee here when shopping Costco, friendly staff
AM
Anna Marroquin
Jan 3, 2026
1.0
Such a busy restaurant and they put a person on cash thats on their 1st day. Alone, without anyone training her. She made so many errors with our order. Charged for items we didn't order, sandwiches made wrong. Just a disaster. If youre training someone, make sure there is someone there to train the new employee. We all felt so bad for her. Manager was rude. Place was so dirty.
JG
J griff
Dec 27, 2025
5.0
Walk into McDonald’s and you’re instantly transported to a place where time, nutrition, and personal regret all briefly stop existing.
The menu is a beautiful paradox: somehow exactly the same as it was 20 years ago, yet still capable of surprising you. You didn’t plan on ordering a McFlurry at 10:47 a.m., but here you are, explaining to yourself that “it’s basically yogurt.” The fries? Still the gold standard. If world peace depended on salty, crispy perfection, McDonald’s fries would be negotiating the treaty.
Service is impressively fast...blink and your food appears. Is it because they’re efficient or because your order was already half-assembled before you walked in? We may never know. The ice cream machine is either broken or working perfectly, like Schrödinger’s Dairy.
Atmosphere wise, McDonald’s is a melting pot of humanity: parents bargaining with toddlers, teens pretending this is “ironic,” and adults who absolutely said “I’m just grabbing a coffee” and left with a full combo.
In the end, McDonald’s doesn’t pretend to be gourmet. It knows who it is and sometimes, who you are at that exact moment is someone who needs nuggets, fries, and a Coke that tastes inexplicably better here than anywhere else.
Would I recommend it? Yes. Will I feel slightly ashamed afterward? Also yes. But I’ll be back.
SA
Selena Ayube
Dec 18, 2025
1.0
Worst McDonalds... Not only are they so slow with 3 cars in the drive through but when we pulled up, there was no automated message or anyone replying back to say anything. Naturally, we drove up, got to first window and the lady says we can't order there, we have to circle back around.. I explained that no one replied and she was actually arguing with me. For such a big company they should vet their staff better & not under staff. Don't waste your time.
What are the opening hours of McDonald's at 5995 Mavis Road?
This McDonald's location is open 24 hours a day, 7 days a week, from Monday through Sunday.
Does McDonald's at this location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's.
Is there a drive-through available at McDonald's on Mavis Road?
Yes, the drive-through is open 24 hours a day, seven days a week.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
What is the dress code when visiting this McDonald's?
The attire is casual for all guests.
Does this McDonald's location have a children's menu?
Yes, they offer a children's menu and welcome families and children.
What nearby restaurants can I visit around McDonald's on Mavis Road?
Nearby restaurants include MR. GREEK Express, Pizzaville, Panda Express, Popeyes Canada, Subway, Tandoori Flame, and more, offering a variety of cuisines.
Are there other fast food options close to McDonald's at 5995 Mavis Road?
Yes, you can find Five Guys, Wingstop, Galito's Chicken Heartland, and The Halal Guys nearby for fast food alternatives.
What nearby amenities are available for visitors to McDonald's at this location?
Shoppers can visit Heartland Town Centre shopping center, while gamers may enjoy stores like EB Games and GameStop nearby.