Numerous customers reported long wait times, closed locations, and poor customer service experiences, including rude staff and incorrect orders.
Food Quality
Inconsistent food quality was highlighted, with complaints about undercooked chicken, cold food, and overall dissatisfaction with the taste.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness, indicating some positive service experiences.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions and a need for better cleanliness in the restaurant.
Overall Experience
While some customers enjoyed their meals and the atmosphere, many expressed disappointment and frustration with the service and food quality.
RP
RDMG Photography
Feb 16, 2026
1.0
WHY IS THIS PLACE STILL OPEN?? Should be shut down immediately.
NN
Nicky
Feb 15, 2026
1.0
Terrible place to go. Ruins the KFC franchise. Stay away.
VG
Vicky Goffi
Feb 2, 2026
1.0
I ordered take out for delivery from here the other night … waited several hours and NO SHOW ! Wasted my time… I then drove there to see if the store was open … wasted my gas to find out the location was CLOSED ! This was after SEVERAL attempts on calling the location to get my money back. I then had to call corporate and they wouldn’t even give me a credit for next time … I don’t normally complain as I work in the food industry but I’m truly disappointed at this service !! I will NOT order or eat here KFC again !
BC
Bray & Clay
Feb 2, 2026
1.0
Ordered food for delivery, waited 2 hours, no show, called several times, no answer, drove all the way there, place was closed for the night, DID NOT GET MY FOOD!! WASTED TIME AND GAS! Made complaint to head office, the said they had several complaints already, they couldn't refund my money for 5 to 7 days and would not even give me a credit for next time! NEVER AGAIN!!
RB
ron brown
Jan 31, 2026
1.0
I literally place an order on January 30 2026 around 1130 pm I arrive at the store only to be closed you guys need to give us a heads up in the future because this is ridiculous