KFC

3.0
875 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
896 Burnhamthorpe Road, Mississauga, ON
L5C 2S3, Canada

Hours

Reviews

3.0
875 reviews
5 stars
275
4 stars
119
3 stars
99
2 stars
66
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising staff for being friendly and efficient, while others reported rude and unprofessional behavior from management.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as overly salty chicken, cold fries, and poorly prepared items.

Wait Times

Numerous reviews highlighted long wait times for food orders, with some customers waiting over 30 minutes even when the restaurant was not busy.

Cleanliness

Several customers noted that the restaurant was unclean, with dirty dining areas and bathrooms, contributing to a negative dining experience.

Delivery Issues

There were multiple complaints regarding delivery problems, including missing orders and poor communication from staff regarding delivery status.
  • AA
    Al-Mahmud Ali
    2 days ago
    1.0
    Food had smell of old oil. Most tables and chairs were dirty. Portions of food wasn’t right, and messed up the order
  • KK
    Kashif Khan
    Nov 16, 2025
    5.0
    Fresh and hot wings
  • SS
    Satara Sharp
    Nov 8, 2025
    1.0
    I placed an order through the app for delivery. I ordered one Zinger Sandwich Box $17.49 , 4 Piece Original Recipe Box $18.99, 2 Original Recipe Sliders $6.00, Large Popcorn Chicken Poutine $9.99 and then it had the free 6 piece chicken when you order through the app. Each meal Was supposed to come with a side of fries and a side of popcorn chicken and a drink. We only received one side of fries and one side of popcorn chicken, only one slider, only one drink, instead of the popcorn chick poutine we got regular poutine. No plum sauces. Tried calling KFC 800 number they transferred me to the order location, call was disconnected. I called back the location number several times the line was busy constantly. I mean I paid over $70.00 for this and there is incorrect food and missing items. Just make sure if you order you double check because it’s really had to reach anyone to get the issue corrected.
  • UO
    Ubaid Oc
    Nov 5, 2025
    1.0
    I bought 3 pc chicken and 10 wings. I didnt finish even one chicken. Too salty and tasted weird
  • AK
    anas khader
    Oct 24, 2025
    1.0
    Very bad experience at this KFC branch. Google shows that the restaurant closes at 11:00 PM, but I arrived at 10:25 PM planning to order dinner. I waited in the lobby for about 13 minutes, then a staff member came from the kitchen looking very annoyed by my presence and told me in an unprofessional way that she couldn’t prepare my order because it was too late! Honestly, this is not a respectful way to treat customers, especially in a restaurant that carries the KFC name. I strongly advise the owner to review the staff and replace those who don’t care about the restaurant’s reputation or customer satisfaction. I will never come back to this branch again, and I don’t recommend anyone to visit it. Customer service is very poor in every sense.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 896 Burnhamthorpe Road, Mississauga?

KFC is open every day from 10:30 AM to 11:00 PM.

Where is KFC located in Mississauga?

KFC is located at 896 Burnhamthorpe Road, Mississauga, ON, L5C 2S3, Canada.