Customer service experiences varied widely, with some praising staff for being friendly and efficient, while others reported rude and unprofessional behavior from management.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as overly salty chicken, cold fries, and poorly prepared items.
Wait Times
Numerous reviews highlighted long wait times for food orders, with some customers waiting over 30 minutes even when the restaurant was not busy.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty dining areas and bathrooms, contributing to a negative dining experience.
Delivery Issues
There were multiple complaints regarding delivery problems, including missing orders and poor communication from staff regarding delivery status.
AA
Al-Mahmud Ali
2 days ago
1.0
Food had smell of old oil. Most tables and chairs were dirty. Portions of food wasn’t right, and messed up the order
KK
Kashif Khan
Nov 16, 2025
5.0
Fresh and hot wings
SS
Satara Sharp
Nov 8, 2025
1.0
I placed an order through the app for delivery. I ordered one Zinger Sandwich Box $17.49 , 4 Piece Original Recipe Box $18.99, 2 Original Recipe Sliders
$6.00, Large Popcorn Chicken Poutine $9.99 and then it had the free 6 piece chicken when you order through the app. Each meal
Was supposed to come with a side of fries and a side of popcorn chicken and a drink. We only received one side of fries and one side of popcorn chicken, only one slider, only one drink, instead of the popcorn chick poutine we got regular poutine. No plum sauces. Tried calling KFC 800 number they transferred me to the order location, call was disconnected. I called back the location number several times the line was busy constantly. I mean I paid over $70.00 for this and there is incorrect food and missing items. Just make sure if you order you double check because it’s really had to reach anyone to get the issue corrected.
UO
Ubaid Oc
Nov 5, 2025
1.0
I bought 3 pc chicken and 10 wings. I didnt finish even one chicken. Too salty and tasted weird
AK
anas khader
Oct 24, 2025
1.0
Very bad experience at this KFC branch.
Google shows that the restaurant closes at 11:00 PM, but I arrived at 10:25 PM planning to order dinner. I waited in the lobby for about 13 minutes, then a staff member came from the kitchen looking very annoyed by my presence and told me in an unprofessional way that she couldn’t prepare my order because it was too late!
Honestly, this is not a respectful way to treat customers, especially in a restaurant that carries the KFC name.
I strongly advise the owner to review the staff and replace those who don’t care about the restaurant’s reputation or customer satisfaction.
I will never come back to this branch again, and I don’t recommend anyone to visit it.
Customer service is very poor in every sense.
What are the operating hours of KFC at 896 Burnhamthorpe Road, Mississauga?
KFC is open every day from 10:30 AM to 11:00 PM.
Where is KFC located in Mississauga?
KFC is located at 896 Burnhamthorpe Road, Mississauga, ON, L5C 2S3, Canada.
What type of cuisine and services does KFC offer?
KFC is a fast food restaurant specializing in chicken dishes and also offers meal delivery. It is a Halal restaurant as well.
How can I contact the KFC branch in Mississauga?
You can reach KFC at +1 905-896-8494.
Does KFC have a website where I can check the menu or order online?
Yes, you can visit their website at http://kfc.ca to check the menu or place an order online.
Is there a beauty salon near KFC in Mississauga?
Yes, LucyLash and Elegant Nail are beauty salons located near KFC where you can enjoy beauty and spa services.
What are some nearby restaurants to KFC at Burnhamthorpe Road?
Nearby restaurants include Wok To Go, Bella's Lechon, Original Shawarma, Pizza Hut, and Bella's Inasal, offering a variety of cuisines you might want to try before or after visiting KFC.
Are there any convenient stores near the KFC location?
Yes, Daily Mart is a nearby convenience store where you can quickly pick up essentials.
Can I find legal or paralegal services near KFC at Burnhamthorpe Road?
Yes, Traffic Paralegal Services, Hwy-Law Paralegal Services, and Mississauga Family Lawyers are located nearby for your legal needs.
What nearby healthcare services are available close to KFC?
Nearby healthcare services include Burnhamthorpe Dentistry, Dr. Gorospe Marie (family practice), Wolfedale Mississauga Dental Care, Cat Hospital of Mississauga for pet care, and Natural Touch Rehabilitation Centre for physical therapy.