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Dairy Queen Grill & Chill

3.9
(239 reviews)
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Business Details

2425 Truscott Drive, Unit 13a, Mississauga, ON
L5J 2B4, Canada
(905) 823-3439
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2425 Truscott Drive, Unit 13a, Mississauga, ON
L5J 2B4, Canada

Hours

Reviews

3.9
239 reviews
5 stars
130
4 stars
41
3 stars
22
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, noting issues such as microwaved items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including unpleasant odors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and cakes, highlighting good experiences with specific staff members.
  • AA
    AJ
    Feb 12, 2026
    1.0
    Could do better with their customer service and the way they treat their staff sometimes.
  • YS
    Yasmine Suwwan
    Jan 20, 2026
    1.0
    I ordered 3 blizzards from this dq location via Uber. I had 2 small brownie blizzards, and one medium strawberry cheesecake blizzard. Upon arrival, we opened one of the blizzards and found hair inside the cap. We also found that we got a small strawberry cheesecake instead of a medium. I called this place requesting compensation, however the man on the phone was extremely rude and dismissive suggesting that the hair in the icecream came from us, and insisting on it after saying we were all hijabis and there is no way the hair could’ve gotten in the cap immediately after opening. He kept being rude and insisting that I call uber, after asking him for clarification he would not clarify. At this point I was very frustrated and he just ended the call saying “thank you for understanding” with no attempt to admit his mistake. Very rude customer service do not recommend.
  • CE
    Crody Eusebio
    Jan 15, 2026
    5.0
    The takeout order was delivered quickly.
  • EF
    Eduarda França
    Sep 17, 2025
    1.0
    Customer service ruined everything!
  • AM
    Adriana R Melo
    Jun 14, 2019
    4.0
    Always good Blizzard quality; they flip it upside down to make sure it doesn't come out.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Mississauga?

Dairy Queen Grill & Chill is open Monday to Saturday from 11:00 AM to 11:00 PM and Sunday from 12:00 PM to 11:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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