Chipotle Mexican Grill

3.8
1095 reviews

Hours

Reviews

3.8
1,095 reviews
5 stars
521
4 stars
228
3 stars
111
2 stars
56
1 star
179

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked ingredients, watery sour cream, and even finding hair or bugs in their meals.

Portion Sizes

Many reviews highlighted dissatisfaction with portion sizes, describing them as stingy or inadequate for the price paid.

Customer Service

Numerous customers experienced rude or unhelpful service, with complaints about staff attitudes and poor management.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received.

Overall Experience

The overall sentiment was negative, with many customers expressing disappointment and stating they would not return.
  • KZ
    Kamila Zapata
    Jan 2, 2026
    2.0
    I used to get chipotle for years at square one now it’s not the same.. I came the other day and got a bowl and was left disappointed.. the sour cream was watery and idk I never had an issue with the sour cream I’ve never been weirded out by it other then the ones from the stores but this time idk I didn’t trust it for some reason.. umm but idk the other time before that was also disappointing.. idk if I’ll be getting it again my cravings always around but I don’t think it’s worth the 20$ for something that comes out tasting bad.. and also why is the chips always stale? No thanks..
  • TY
    Tom Yonkers
    Dec 30, 2025
    1.0
    Chipotle ingredients and combination is great and healthy but almost 18 bucks for a meat protein bowl with half spoon of protein and other things and bow ending up being 1/4 of it as being empty it just not very good feeling while eating it so not worth it at this location overall Chipotle is good i had in nyc etc. and it also depends who is making your food cos the guy before me he had his bowl full and my turn my bowl was passed on to this another girl who just didn't really care she consciously cut my portion size lol idk why maybe because of systemic biases lol - race, entitlement, etc but no biggie I only wish good things for everyone. Cos small things matter alot
  • C3
    Chrisy 33
    Dec 29, 2025
    5.0
    This will be my second time visiting Chipotle here at square one I just got there steak burrito with a side of tortillas in guacamole but my o my my taste buds exploded with flavored the Man Who made my food was very friendly however it was very busy at the time of getting it I didn't have no problems.
  • JS
    Jasmine Sharma
    Dec 17, 2025
    1.0
    I went to this location for the second time- and both times the portion size was significantly smaller than the bowl. Moreover, when you ask the servers to see if they can take a look they say it’s fine. I was very displeased with the service. Moreover rather than listening to the client for the order they were having their own side conversations. I felt like I was unheard and it was wrong for me to make modifications to my meal that I was paying for. I love Chipotle, but terrible experience. Would not recommend.
  • AC
    Anna C
    Dec 12, 2025
    2.0
    I ordered my usual order from chipotle and for some reason the worker skipped over a bunch of items I’m typically allowed to add to the salad bowl online and in person before. When I received my order I took it to go just to realize 30 minutes later the sauce was spilling everywhere because the worker didn’t close it properly.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Square One Food Court?

Chipotle Mexican Grill is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:45 AM to 7:00 PM.

Does Chipotle Mexican Grill at Square One Food Court offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.