Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,024 reviews
5 stars
454
4 stars
168
3 stars
56
2 stars
70
1 star
276
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, noting they have decreased significantly and often feel inadequate for the price.
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude, inattentive, or rushed, negatively impacting the dining experience.
Food Quality
Several customers reported issues with food quality, including stale ingredients, poorly cooked meat, and inconsistent freshness.
Cleanliness
Multiple reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and praised specific staff members, many expressed disappointment and indicated they would not return to this location.
AV
Aa Vv
6 days ago
5.0
Delicious, fresh , nutrition 100% I Loved it , also the server her name is Alexi ,??, beautiful girl, excellent customer service .
I'm from Venezuela and she was trying to speaking to me in Espanish , beautiful experience . I'll bring my family 1 of this day , I'm positive they will love it
GS
Gurbaksh Singh
Feb 20, 2026
1.0
The manager on site on 20 feb 2026, @5:30 PM, lacks common sense i guess. If you make wrong order, and theres someone hungry, rather than throwing fresh food in garbage, give to someone hungry. Can’t believe chipotle hires such inhumane, wheres your community well-being and environment sustainability policies.
HS
Hardik Shah
Feb 19, 2026
1.0
I have been going to Chipotle for lunch or dinner regularly, but this was my first time visiting the Erin Mills Parkway location in Mississauga. Unfortunately, the portion size of the food was surprisingly small, which I had never experienced at Chipotle before. The serving was so tiny that it resembled a kids' meal, and I could count the number of spoonfuls I ate, which was quite amusing.
GF
Gilberto Ferreira
Feb 11, 2026
1.0
This location is the absolute worst. The employees literally throw the food together and rush even when it’s not busy. My tacos were thrown together and the toppings were not even placed in the shell. Just thrown on top with very skimpy, small portions of protein. Cleanliness is also a huge problem and just gross. The employees look miserable and act inconvenienced. I love Chipotle but avoiding this location!!
CS
Chelsea Sulit
Feb 7, 2026
1.0
I've been eating chipotle for years and recently (with the big demographic of hires) I've noticed the portion size is so small, and the food is so freaking spicy even when ordering non spicy items. Really upset and such a waste of money .