Could do better with their customer service and the way they treat their staff sometimes.
YS
Yasmine Suwwan
Jan 20, 2026
1.0
I ordered 3 blizzards from this dq location via Uber. I had 2 small brownie blizzards, and one medium strawberry cheesecake blizzard. Upon arrival, we opened one of the blizzards and found hair inside the cap. We also found that we got a small strawberry cheesecake instead of a medium. I called this place requesting compensation, however the man on the phone was extremely rude and dismissive suggesting that the hair in the icecream came from us, and insisting on it after saying we were all hijabis and there is no way the hair could’ve gotten in the cap immediately after opening. He kept being rude and insisting that I call uber, after asking him for clarification he would not clarify. At this point I was very frustrated and he just ended the call saying “thank you for understanding” with no attempt to admit his mistake. Very rude customer service do not recommend.
CE
Crody Eusebio
Jan 15, 2026
5.0
The takeout order was delivered quickly.
PY
Pam Young
Jun 11, 2012
2.0
Here is a list of the issues I had with this DQ:
A)I ordered a bday cake for my husband and I asked them to draw a slice of pizza and dumbbells on the cake, and they refused saying that they don't have a decorator on staff. Whereas other DQs have always been willing to do this for me.
B)When I arrived to pick up the cake they were extremely slow. With only 2 staff on cash and only 2 people in front of me I ended up waiting a good 20 min to pick up the cake. NOT COOL!
C)When we got home (a 10 min drive from the DQ) and sliced up the cake right away we noticed that the cake had been frozen, thawed and then re-frozen. We noticed this because the chocolate ice cream layer on the bottom of the cake had ice chunks/flakes in it and tasted more like chocolate ice than ice cream. NOT IMPRESSED!
At the end of the day - I would say what a horrible way to spend $25.
What are the opening hours of Dairy Queen Grill & Chill in Mississauga?
Dairy Queen Grill & Chill is open Monday to Saturday from 11:00 AM to 11:00 PM and Sunday from 12:00 PM to 11:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location has seating, high chairs, restrooms, is wheelchair accessible, family-friendly, and welcomes children.
Can I order online or get mobile deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and enjoy exclusive deals by downloading their mobile app.
Where is Dairy Queen Grill & Chill located?
It is located at 2425 Truscott Drive, Unit 13a, Mississauga, ON, L5J 2B4, Canada.
What is the contact phone number for Dairy Queen Grill & Chill?
You can reach Dairy Queen Grill & Chill by phone at +1 905-823-3439.
Is there seating available at Dairy Queen Grill & Chill for dining in?
Yes, Dairy Queen Grill & Chill offers seating for customers who wish to dine in.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Clarkson Library for reading and swimming, Clarkson Rink for ice skating, and Kumon Math and Reading Centre for tutoring services.
Are there any nearby services where I can do laundry before or after visiting Dairy Queen?
Yes, Crystal Water Coin Laundry is nearby, offering laundromat and dry cleaning services.
What entertainment or relaxation options are available near Dairy Queen Grill & Chill?
Nearby options include Mirage VR for virtual reality experiences, Massage Addict for massages and therapy, and Winners' Edge Sports Bar for dining and sports viewing.
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