Chipotle Mexican Grill

Reviews

• SA

  S Alfred

  6 days ago
  1.0
  The burrito tasted and smelled rancid. The workers were cleaning with chemicals around 10PM. I thought the store closed at 11PM? I will never come back here again. Major waste of money. Order number -UH8-WA3
• DP

  Devish Patel

  Apr 26, 2026
  5.0
  Ordered a burrito and chips for pickup through Uber Eats. The order was slightly delayed, but the staff were friendly. My burrito was made with double tortillas, which I actually liked.The chips were missing at first, but when I pointed it out, the staff immediately apologised and the manager quickly fixed the order without any hassle. Mistakes can happen, but I appreciate how professionally they handled it. Good customer service overall.
• DL

  David Ly

  Apr 23, 2026
  2.0
  I had a pretty frustrating experience at this Chipotle location today. When ordering, I expected the usual flow—bowl or burrito, then rice choice, then salsa options—but the staff didn’t guide the process at all. I ended up having to prompt each step myself, which made the interaction feel disorganized and awkward. It became even more confusing when there was a staff switch mid-order. Even after clearly saying I wanted all toppings, I had to repeat my requests again to the next person. There seemed to be little communication between employees, which made the whole experience inefficient. On top of that, the portions were noticeably smaller than expected, especially the guacamole. For the price, the value just wasn’t there. Management should really take a closer look at training and consistency across staff, because the overall experience didn’t meet the standard you’d expect from a Chipotle.
• OB

  Olivia Barys

  Apr 11, 2026
  5.0
  Thank you for such a great experience! My boyfriend and I really appreciated the kindness and humor that came along with your service. We were helped by a very friendly man while ordering, and although we didn’t catch his name, he made our visit especially enjoyable. It’s always nice to be served by someone who genuinely cares about the customer experience. We’ll definitely be coming back!
• MM

  Mehdi Miro

  Apr 8, 2026
  5.0
  I ordered through the app and, after receiving my order, discovered that the details weren’t accurate. I spoke to the manager, who informed the back-of-house employees and offered me a free replacement as compensation. While I’m not sure I’ll return to this location, I appreciated the gesture. The manager listened to my concerns and made an effort to rectify the situation. They deserve five stars.

Frequently Asked Questions About Chipotle Mexican Grill