Business Details
About
Sandwich RestaurantFast Food RestaurantCheesesteak RestaurantCharley's Philly Steak
Charleys Cheesesteaks made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables always grilled-fresh-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more.
Location
Reviews
3.7
432 reviews
5 stars
188
4 stars
97
3 stars
51
2 stars
24
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Food Quality
While some customers praised the taste of the food, many reported issues with food quality, including blandness, bad odors, and even food poisoning.
Cleanliness
Several reviews mentioned hygiene concerns, including hair in food and unsanitary conditions.
Staff Attitude
A recurring theme was the negative attitude of certain staff members, which detracted from the overall dining experience.
Mixed Reviews
Despite the negative feedback, some customers enjoyed the food and service, indicating a divide in customer experiences.
- LLLubiya LubiDec 24, 20255.0Staff is friendly and service is prompt. Food is always fresh!
- RRRicky RicardoDec 23, 20254.0the food is good itās just like, what is the young guyās problem? Every single time iāve gone there heās been in a bad mood and makes it the customerās problem. I thought maybe it was just me but looking at the reviews. if heās gonna be grumpy and huffing and puffy, please please PLEASE do not have him taking orders and interacting w people
- ASArsh SaleemDec 22, 20251.0Staff working at 8:40 pm is incompetent and rude
- BPBubbles PeraltaDec 22, 20251.0first time trying this and the food doesn't even look appealing as it supposed to be. gave the incorrect order instead of apologizing they rather give attitude and says "what do you want me to do about it?" uhm obviously to get me the correct order?? š employee needs to improve their customer service and better their listening skills especially the two asian men who are in charge of making food. i wouldn't recommend this . due to the fact that there is no efforts of the food presentation, food is dry, & their stinking attitude .
- ALArtur LewandowskiOct 29, 20251.0Had the most horrible customer experience EVER. I simply do not understand, how can you even hire such āANTI-SOCIALā people ?? It was around/before 6pm today (October 29th 2025 Wednesday), so you can check in work schedule who had the shift. And not the guy in glasses, making the sandwiches. The one standing right behind him (marked on the picture). To LOOK DOWN on a customer ?? Just because he asked a few questions about the sandwich ?? HORRIBLE EXPERIENCE š That person shouldnāt be working with peopleā¦ with animals maybeā¦ but definitely NOT HUMANS PS.. UPDATE from Friday October 31stā¦ Iāve been at SQUARE ONE at this FOOD COURT today againā¦ and I see this DISGUSTING PERSON is still working hereā¦ it only shows you that THE OWNER OF THIS PLACE DOES NOT REALLY CARE ABOUT HOW CUSTOMERS ARE TREATED HERE š¤¢
Frequently Asked Questions About Charleys Cheesesteaks
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 100 City Center Drive, Mississauga, ON, L5B 2C9, Canada, in Square One Shopping Centre.
What type of food does Charleys Cheesesteaks specialize in?
Charleys Cheesesteaks specializes in cheesesteaks made with premium ingredients like 100% USDA choice steak, all-white meat chicken, natural cheeses, and fresh hand-cut vegetables grilled to order.
Does Charleys Cheesesteaks offer any popular side dishes or beverages?
Yes, popular items include hot gourmet fries and real fruit lemonades.
How can I place an order at Charleys Cheesesteaks?
You can place an order online through their website at http://www.charleys.com/order or contact them by phone at +1 905-272-2123.
What are the operating hours or timezone for Charleys Cheesesteaks?
Charleys Cheesesteaks operates in the America/Toronto timezone. Please check their website or contact them for specific hours.
What other dining options are nearby Charleys Cheesesteaks in Square One Shopping Centre?
Nearby dining options include Basil Box (Asian cuisine), Jimmy the Greek (Greek cuisine), Taco Bell Canada (Mexican fast food), Koha Pacific Kitchen (Korean restaurant), Manchu Wok (Chinese cuisine), Bourbon St Grill, KFC, Dairy Queen, Chipotle Mexican Grill, and Cinnabon.
Are there shopping options near Charleys Cheesesteaks for customers to visit?
Yes, shoppers can explore nearby stores like Morphe (cosmetics), La Vie en Rose (lingerie and women's clothing), Jack & Jones (menās clothing), Burberry boutique, Indochino, Bell electronics, HMV vinyl records, Diamonds Direct jewelry, Fossil, Mejuri, Roots, Ann Taylor, Mulu Jewelry, Boss Shop, Ardene, Dior, and Pierced Square One for tattoos and jewelry.
Can the nearby places help me find Charleys Cheesesteaks within Square One Shopping Centre?
Yes, landmarks like Morphe makeup store, KFC, or the Bell mobile phone store can help you navigate to Charleys Cheesesteaks within Square One Shopping Centre.
What type of restaurants surround Charleys Cheesesteaks that might offer different cuisine options?
Nearby restaurants offering diverse cuisines include Basil Box (Asian), Jimmy the Greek (Greek), Taco Bell Canada and Chipotle Mexican Grill (Mexican), Koha Pacific Kitchen (Korean), and Manchu Wok (Chinese).
Is there a social media page where I can learn more about Charleys Cheesesteaks?
Yes, Charleys Cheesesteaks has a Facebook page at https://www.facebook.com/288791514914607 where you can find updates and information.