McDonald's

3.4
285 reviews
Dine-in Take-out

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
16845 Hwy #12, Midland, ON
L4R 4K3, Canada

Hours

Reviews

3.4
285 reviews
5 stars
85
4 stars
65
3 stars
54
2 stars
29
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.

Cleanliness

Several customers noted poor cleanliness in the restaurant, including dirty tables and unkempt condiment areas.

Staff Attitude

Feedback indicated mixed experiences with staff friendliness, with some customers praising helpful employees while others reported rudeness.

Food Quality

While some customers enjoyed the food, many expressed concerns about cold or stale items, as well as inconsistent quality.
  • UU
    upsettispaggeti
    2 days ago
    1.0
    Extremely poor service. I waited for 15 minutes for 2 ice cream cones and 2 pies. The ice cream cones were TINY and they didn't have the pies i ordered. The employees were unprofessional about the situation loudly saying "you can deal with that" to eachother and then continuing to take another 10 minutes to receive different ones. I also ordered a jr. chicken and specifically ordered at counter, to ask for pickles on it. They sloppily fixed it and were rude about the whole situation. would not recommend
  • MF
    Mike Farrell
    Nov 4, 2025
    2.0
    Just ordered for a family of four six cheeseburgers four fries and a Happy meal and got rudely treated by employees as it was as they call too big of an order and employees were embarrassing me by telling all other clients buying food. Is this your big order? Little respect goes a long way. I really truly didn't think it was that big of an order
  • EE
    emnwaffles
    Oct 5, 2025
    1.0
    Walked in waited did not get served as the employees were chatting, then an older woman walks up to counter, immediately gets served then after the colleague was done with her they walked away. Not impressed at all
  • MB
    MaryEllen Barber
    Sep 6, 2025
    2.0
    The girl at the counter had long painted nails and did not use gloves when she handled my muffin.
  • VH
    Vivy Huey
    Sep 2, 2025
    1.0
    Cheap people running the place. The extra large tea is supposed to have 2 tea bag. They only put one. Coffee is very weak, don’t recommend. The food is good tho, but take forever

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Midland?

The McDonald's in Midland is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location have a drive-through service?

No, the McDonald's in Midland does not offer drive-through service; the drive-through is closed every day.