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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.5
(1288 reviews)

Business Details

7750 Markham Road, Markham, ON
L3S 3K1, Canada
(905) 209-9508

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Markham, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
7750 Markham Road, Markham, ON
L3S 3K1, Canada

Hours

Reviews

4.5
1,288 reviews
5 stars
998
4 stars
120
3 stars
54
2 stars
20
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the staff, particularly Anna and Shenika, for their friendly, attentive, and professional service.

Food Quality

The food received positive feedback for being delicious, well-prepared, and served hot, although there were some complaints about specific items being dry or undercooked.

Customer Experience

Many reviews highlighted a welcoming atmosphere and a sense of being treated like family, contributing to a positive dining experience.

Management Response

Management, particularly Anna, was noted for addressing customer concerns with professionalism and accountability, enhancing customer trust.
  • AP
    Atharva Ponn
    1 day ago
    5.0
    We had a pleasure meeting Anna. She was so polite & recommend me some special deals they got going! Great customer service and the food here is always delicious! Clean environment and definitely will go here again.
  • AA
    A_stasja
    Feb 23, 2026
    1.0
    Awful experience. Send my husband to get me their new deluxe chicken Parmesan sandwich with fries, while I was in the hospital. What he brought back was impossible to eat! “A juicy seasoned chicken breast hand-breaded in-house, topped with tomato sauce, melted pizza mozzarella cheese and our NEW roasted mushrooms, peppers, and onions on a toasted bun.”- that’s the description from their website. When I opened the food box I saw only bun and a chicken under the tomato sauce in the middle!!! Near the soggy, burned fries- that looked disgusting! What a scam!! I specifically ordered this sandwich expecting to get some veggies inside: mushrooms, peppers, onion… and got nothing! Be aware and check your order before leaving this place!!!
  • LC
    Lauren Collins
    Feb 20, 2026
    1.0
    There was barely any food — definitely not enough portions for two adults. I even ordered extra fries, and as you can see, the container was barely halfway full. The butter was broken when I opened the bag and had melted all over the ketchup, which made the order messy and disappointing. Even though there was a coupon, I won’t be coming back here if this is what the food portions are like. It felt like I was getting ripped off.
  • SG
    Sanjeev gunarajah
    Feb 13, 2026
    5.0
    We recently dined at Swiss Chalet and had the pleasure of being served by Anna. She went above and beyond to ensure everything was perfect, from helping us with menu recommendations to making sure our food arrived promptly and exactly as ordered. Her professionalism and genuine kindness stood out. It’s rare to find someone so dedicated to customer service. Anna truly made our dining experience exceptional!
  • SG
    Sambavi Gunarajah
    Feb 13, 2026
    5.0
    I had such a great experience at Swiss Chalet, and it was all thanks to Anna! From the moment we walked in, she was welcoming, friendly, and incredibly attentive. She made sure our order was perfect and checked in at just the right times without being intrusive. Her positive attitude really made our meal even more enjoyable. Swiss Chalet is lucky to have her — we’ll definitely be back!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 7750 Markham Road, Markham have a drive-thru?

Yes, Swiss Chalet at 7750 Markham Road, Markham has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 7750 Markham Road, Markham offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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