Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Markham Subway® Restaurant at 86 Copper Creek Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including rude staff and unhelpful responses to complaints.
Food Quality
Numerous reviews highlighted issues with food freshness, including stale bread and unappetizing ingredients.
Staffing Issues
Several customers noted that the location is often understaffed, leading to long wait times and stressed employees.
Promotions
Customers expressed frustration over the refusal to honor promotions and inconsistent availability of advertised items.
Cleanliness
While some reviews praised cleanliness, others raised concerns about hygiene practices among staff.
EE
Elina
3 days ago
1.0
I recently visited this Subway location at around 8:30 PM and was disappointed with the overall experience.
The staff member preparing my sandwich appeared distracted, as she was on a call using AirPods while serving customers. This gave the impression of inattentive and unprofessional service.
I was also informed that several toppings and three sauces were out of stock. However, I could see some of the toppings available in the refrigerator, yet I was told they could not be used because cleanup had already begun. Additionally, the vegetables that were available did not appear fresh.
I understand that shortages can occasionally happen, but with the store closing time listed as 11:00 PM, it was surprising that so many items were unavailable at 8:30 PM. Starting cleanup while customers are still being served also impacts the overall experience.
I hope management takes this feedback seriously and ensures better staff attention, ingredient availability, and food freshness moving forward.
DP
DM P
Feb 26, 2026
1.0
Extremely disappointing experience at this Subway location.
I came in with a valid “Buy 2 Footlongs, Get 1 Free” coupon. The employee refused to honor it, saying they needed to “save the bread for online orders” because the store was busy. That explanation made no sense. If you’re open for walk-in customers, you shouldn’t be denying valid advertised promotions.
Because of that, we had to sacrifice the third sub. Instead, we went on the app and used a “Buy One Get One Free” promotion just to get two subs and make it work. We simply ate what we ordered and left without arguing, even though the situation was completely unfair.
To make things worse, the food quality was poor. The subs were rushed, barely had any sauce, and were clearly thrown together with little care. For what we paid, the quality did not match the price at all.
Between refusing valid promotions and serving low-effort food, this location seriously needs better management and customer service standards.
Would not recommend.
WW
Watson
Jan 7, 2026
5.0
Deeksha is a very nice, pleasant and friendly young lady. She doesn't an excellent job on every sub that I order.
CM
columbus murphy
Dec 10, 2025
4.0
I thought the girl was very pleasant to speak to and no issues with my sub or the customer service.
RA
Rima Allam
Nov 30, 2025
1.0
Most tasteless sandwich ever.
Very less sauce.
And the veg patty tasted weird.
Never buy subway here.
The Subway restaurant is located at 86 Copper Creek Dr, Bldg K, Unit 101, Box Grove Centre, Markham, ON L6B 1A8, Canada.
What are the operating hours of the Subway at 86 Copper Creek Dr?
The Subway is open Monday to Tuesday from 9:00 AM to 11:00 PM, Wednesday to Friday from 9:00 AM to midnight, Saturday from 9:00 AM to 11:00 PM, and Sunday from 9:00 AM to 9:00 PM.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Can I dine in at the Subway located in Box Grove Centre?
Yes, this Subway location offers dine-in service.
What types of payment are accepted at the Subway on Copper Creek Dr?
They accept American Express, Discover, MasterCard, and Visa.
Does this Subway offer delivery or curbside pickup?
Yes, you can order easily through the app or online for delivery or curbside pickup, as well as dine in or pick up in-store.
Does the Subway offer catering services?
Yes, this Subway location is happy to help with catering needs.
What nearby places can I visit around the Subway at Box Grove Centre?
Nearby places include Nani's Gelato for sweet treats, Legacy Dental for dental care, and Oxford Learning Markham Boxgrove for tutoring and education.
If I'm visiting the Subway, where can I find dessert nearby?
You can visit Nani's Gelato and Yogurty's Froyo nearby for gelato and frozen yogurt desserts after your meal at Subway.
Are there any financial service providers near the Subway on Copper Creek Dr?
Yes, TD Canada Trust Branch and ATM and Johnny Fung - TD Financial Planner are nearby if you need banking or financial planning services.
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