McDonald's

3.3
2832 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9291 Highway 48, Markham, ON
L6E 1A3, Canada

Hours

Reviews

3.3
2,832 reviews
5 stars
826
4 stars
708
3 stars
504
2 stars
203
1 star
591

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior from management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

The dining area and restrooms were often described as dirty or poorly maintained, detracting from the overall experience.

Food Quality

While some customers enjoyed the food, there were complaints about food preparation hygiene and inconsistent quality, particularly during busy hours.

Atmosphere

The restaurant's atmosphere was noted as busy and sometimes chaotic, with mixed reviews on comfort and seating arrangements.
  • JP
    J P
    1 day ago
    2.0
    please fix your toilets to be less aggressive because I just got my bottom washed for free while on the toilet. Also I don’t know if this has been a problem but in every stall there was not a single roll of toilet paper.
  • RC
    Ricardo Calica
    6 days ago
    3.0
    I can't figure out the taste of the new chicken bacon ranch poutine. Seems like I'm lost.
  • MS
    M Sivakumar
    Nov 8, 2025
    3.0
    This McDonalds is ok, kinda hit or miss depending on the day. Sometimes the food comes out fresh and hot, other times the fries are cold or soggy. Drive thru line can get long during lunch, but they usually move it along pretty quick. Staff are friendly most of the time, just seem rushed. The inside is clean enough, but could use more wiping down on tables. It’s McDonalds, so you know what you’re getting fast, cheap, and not always perfect but does the job when you’re hungry.
  • DZ
    Dan Zhang
    Oct 26, 2025
    1.0
    This was an unprecedentedly disappointing experience. It turns out McDonald’s has a hidden menu of extra charges — for things like cups, hot water, an extra sauce, or even additional cutlery. They also refuse to swap toys in happy meals, and with the Monopoly free sandwiches, you can only redeem the cheapest burger option. If the goal is to squeeze every possible cent from customers, why not just be upfront about it?
  • WF
    William Fung
    Oct 24, 2025
    1.0
    Placed a mobile order through the McDonald’s app while standing right in front of the restaurant. Both the employee and the manager refused to process my order, claiming their system was down and they couldn’t see it. However, they continued accepting Uber orders, with the manager explaining that those couldn’t be cancelled. I can't help but wonder if my mobile takeout order was deliberately cancelled, if this is a common practice at this location, and whether this behaviour is acceptable at the corporate level.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Markham?

McDonald's in Markham is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery service is available 24/7 at this McDonald's location in Markham.