Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior from management.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to special requests.
Cleanliness
The dining area and restrooms were often described as dirty or poorly maintained, detracting from the overall experience.
Food Quality
While some customers enjoyed the food, there were complaints about food preparation hygiene and inconsistent quality, particularly during busy hours.
Atmosphere
The restaurant's atmosphere was noted as busy and sometimes chaotic, with mixed reviews on comfort and seating arrangements.
JP
J P
1 day ago
2.0
please fix your toilets to be less aggressive because I just got my bottom washed for free while on the toilet. Also I don’t know if this has been a problem but in every stall there was not a single roll of toilet paper.
RC
Ricardo Calica
6 days ago
3.0
I can't figure out the taste of the new chicken bacon ranch poutine. Seems like I'm lost.
MS
M Sivakumar
Nov 8, 2025
3.0
This McDonalds is ok, kinda hit or miss depending on the day. Sometimes the food comes out fresh and hot, other times the fries are cold or soggy. Drive thru line can get long during lunch, but they usually move it along pretty quick. Staff are friendly most of the time, just seem rushed. The inside is clean enough, but could use more wiping down on tables. It’s McDonalds, so you know what you’re getting fast, cheap, and not always perfect but does the job when you’re hungry.
DZ
Dan Zhang
Oct 26, 2025
1.0
This was an unprecedentedly disappointing experience. It turns out McDonald’s has a hidden menu of extra charges — for things like cups, hot water, an extra sauce, or even additional cutlery. They also refuse to swap toys in happy meals, and with the Monopoly free sandwiches, you can only redeem the cheapest burger option. If the goal is to squeeze every possible cent from customers, why not just be upfront about it?
WF
William Fung
Oct 24, 2025
1.0
Placed a mobile order through the McDonald’s app while standing right in front of the restaurant. Both the employee and the manager refused to process my order, claiming their system was down and they couldn’t see it. However, they continued accepting Uber orders, with the manager explaining that those couldn’t be cancelled. I can't help but wonder if my mobile takeout order was deliberately cancelled, if this is a common practice at this location, and whether this behaviour is acceptable at the corporate level.
What are the opening hours of McDonald's in Markham?
McDonald's in Markham is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24/7 at this McDonald's location in Markham.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours daily at the McDonald's in Markham.
What payment options are accepted at McDonald's in Markham?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, McDonald's in Markham offers a children's menu for young diners.
What meals does McDonald's in Markham serve?
They serve breakfast, lunch, and dinner, including coffee and dessert options.
Does this McDonald's welcome families and children?
Yes, McDonald's in Markham welcomes families and children.
Are there any nearby restaurants where I can find additional dining options?
Nearby dining options include Harvey's, Booster Juice, Cora's, Pizza Pizza, 松屋 (a Korean restaurant), and The King's Kitchen (Chinese and Thai cuisine).
What nearby shops and services can I visit around McDonald's in Markham?
You can visit nearby businesses such as Ddah.ca (car dealer and rental), M&M Food Market (grocery and butcher), Rainbow Nail Salon, Pet Valu (pet store), Rogers Plus (electronics), and The Salvation Army Thrift Store.
Are there nearby transit or service locations useful for customers visiting McDonald's?
Customers can find nearby services like Passport Health Markham Travel Clinic, Markham NS Dental, and Pro Passport Photo, helpful for health and travel needs.