Customers frequently reported long wait times, incorrect orders, and rude staff, particularly from management.
Cleanliness
The restaurant was often described as dirty, with overflowing garbage bins and unclean tables, raising concerns about hygiene.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving stale or improperly prepared items.
Positive Experiences
Despite the issues, some customers praised friendly staff and quick service during less busy times.
WW
W Wai
Dec 30, 2025
4.0
The kiosk is not working properly with payment of orders. Other than that, everything is ok
JW
Juliette Wong
Dec 26, 2025
1.0
The worst mcdonalds. Consistently gets order wrong or misplaced. Mobile orders for pick up and you go through drive through is never ready so you have to park and then you're there for half hour waiting bc they cant find your order. Happened 3 times in a row before I finally made this review.
EE
elaina
Dec 23, 2025
1.0
Absolutely disgusting and disgraceful. Came in around 5:30 AM and the place looked like a trash dump. Garbage bins overflowing from the night before, trash everywhere, and a Big Mac box just sitting there. This restaurant was clearly not cleaned at all.
Let’s be real — if the dining area is this filthy, the kitchen is probably even worse. That’s beyond unacceptable for a food business and honestly a health risk.
This is 100% on lazy, incompetent management. I tried to speak to the manager and she ignored me, then had the nerve to whisper “it’s none of your business.” Excuse me? Cleanliness in a restaurant is EXACTLY the customer’s business.
Dirty restaurant, rude manager, zero professionalism, zero standards. This place is being run like a joke. McDonald’s should be ashamed of whoever is in charge here
JN
Joe N.
Dec 15, 2025
1.0
Lady that works the night shift is so rude. I meant to order a drink with no ice and even apologized for the mistake, and she scorns me, the customer even still! Train your staff better.
SK
Sanjeai K
Dec 3, 2025
2.0
Ordered some breakfast to the hospital after a long night at the birthing ward. Asked the new mother what she wanted and she has mentioned hotcake so okay alright we place the order.
While placing the order I noticed that hotcakes on their own was there but seemingly greyed out, I searched for it and it gave me the option to add to order so I did so...while trying to checkout it said the item is no longer available...seemingly like they ran out or something. Weird cause it still allows any hotcake meal to be ordered, strange they didn't run out when it means more $ being brought in as it's tied to extra items not really wanted.
Delivery shows up and it was great, rest of the order was great...but we noticed the hotcakes don't live up to McDonald's own freshness/food safety standards. As you can see in the picture, McDonald's stock shows the hotcakes were prepped Nov 27 and to enjoy by Nov 29. Likely took the hotcakes out the freezer on the 27 and packaged and refrigerated which has it's rightful shelf life before it's supposed to be thrown out. My order was after that date.
"Great job delivering a kid, here are some stale pancakes that don't live up to McDonald's Canada's own standards and hopefully you don't get sick."
What are the opening hours of McDonald's in Markham?
McDonald's in Markham is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24/7 at this McDonald's location in Markham.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours daily at the McDonald's in Markham.
What payment options are accepted at McDonald's in Markham?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, McDonald's in Markham offers a children's menu for young diners.
What meals does McDonald's in Markham serve?
They serve breakfast, lunch, and dinner, including coffee and dessert options.
Does this McDonald's welcome families and children?
Yes, McDonald's in Markham welcomes families and children.
Are there any nearby restaurants where I can find additional dining options?
Nearby dining options include Harvey's, Booster Juice, Cora's, Pizza Pizza, 松屋 (a Korean restaurant), and The King's Kitchen (Chinese and Thai cuisine).
What nearby shops and services can I visit around McDonald's in Markham?
You can visit nearby businesses such as Ddah.ca (car dealer and rental), M&M Food Market (grocery and butcher), Rainbow Nail Salon, Pet Valu (pet store), Rogers Plus (electronics), and The Salvation Army Thrift Store.
Are there nearby transit or service locations useful for customers visiting McDonald's?
Customers can find nearby services like Passport Health Markham Travel Clinic, Markham NS Dental, and Pro Passport Photo, helpful for health and travel needs.