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KFC

3.4
(570 reviews)

Business Details

(365) 509-2045
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
66 Copper Creek Drive, Unit 10, Markham, ON
L6B 0P2, Canada

Hours

Reviews

3.4
570 reviews
5 stars
260
4 stars
77
3 stars
46
2 stars
30
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported poor service and long wait times.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others complained about cold, undercooked, or poorly prepared items.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Concerns about cleanliness and maintenance, with some customers noting dirty conditions and equipment issues.
  • SS
    Shanen S
    1 day ago
    4.0
    My favorite kfc location. They make the food properly and have great staff. They aren't the quickest, but they do their best. The drive thru design isn't the best, weird curve, but otherwise no complaints. I always use the app to order and there's always some decent deals. My favorite dishes are their poutine, twister wraps, and chicken. I tried their chilli oil menu and it was good, but I was not expecting it to be that spicy, never had a single kfc item that was spicy until now, couldn't finish it!
  • DS
    Dilpreet sidhu
    5 days ago
    5.0
    Amazing food , Amazing environment ,Splendid customer service
  • KK
    kothu
    Feb 26, 2026
    2.0
    I have visited and ordered from this KFC location several times before. Unfortunately, the customer service I received today was unacceptable. The Indian lady, who appeared to be in her 30s, had treated me with horrible customer service. I noticed a poster at the front of the store advertising the exclusive “chilli crunch” menu and was interested in trying it. When I asked to order it, she responded with a rude attitude while taking my order. Her tone was dismissive, and her body language, which included leaning her head forward multiple times and giving what appeared to be a disgusted look, made me really uncomfortable. I really hope no other customers have experienced this, and I hope the lady improves her etiquette when treating customers. From my experience, I hope the employer advises the employee to be more kind or at least hire people who have decent customer service. On a side note, the food was good.
  • KB
    Kishor Bhattarai
    Feb 14, 2026
    5.0
    Fast and quick service, chicken was delicious it was juicy, fresh and crispy, the staffs were really nice, would love giving this place a visit again,
  • SK
    S. Kwan
    Jan 23, 2026
    1.0
    Extremely poor service. Will not be returning. Approached the counter when my mobile order said it was ready, only to be given the wrong order. Was told it was still in progress, waited for 10 mins at the counter. Finally someone new inquires for my name, lo and behold, it has been ready this whole time just sitting under the counter. Napkins kept behind the counter. Why? Have to ask 3 times for napkins. Insane. My 4 year old with thirsty, she does not drink pop. Asked for a cup for the tap water at the fountain; was told it would be 1.50$. A fast food establishment that does not even provide good will for tap water. What a cheap owner. Will not be returning. Also contacted corporate. They need to know why they are losing customers. Franchises like this need to be shutdown if they care about their reputation.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 66 Copper Creek Drive, Markham?

KFC is open from 10:30 AM to 11:00 PM Monday to Wednesday and Sunday. On Thursday to Saturday, it stays open until midnight.

Where is the KFC located in Markham?

KFC is located at 66 Copper Creek Drive, Unit 10, Markham, ON L6B 0P2, Canada.

Brand Certified Facts from KFC

This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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