Numerous customers reported extremely slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.
Food Quality
Several reviews highlighted poor food quality, including soggy chicken, incorrect orders, and even mold found on food items.
Customer Service
Many customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.
Staffing Concerns
Frequent mentions of being understaffed during busy times, with calls for better training and management oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted instances of good food quality.
AM
Allyn Matiling
5 days ago
5.0
Friendly staff . Fast service. Special shout out to Faye. More locations need people like you.
TE
Tia Edwards
Feb 3, 2026
1.0
Went here tonight and the service was terrible. We ordered two Tuesday specials and one three-piece combo, and the staff member acted like we didn’t know what we were talking about. When we asked about drink options, she turned her back on us. It felt very disrespectful, so we ended up leaving.
WN
W N
Jan 17, 2026
1.0
Hot wings are all drumsticks 😟 WTH
FC
Fred C
Jan 4, 2026
1.0
Worse service ever, ordered online for pick up and took them 35 mins to make the order after checking multiple times. Service is the worse and the staff have no idea what’s happening.
KFC needs to have a manager on site and make sure people don’t wait over 30 mins for a fast food. I could go to a fine dining restaurant and food has come faster.
RR
Robert
Dec 24, 2025
1.0
The service is disgusting, I made a payment and was asking about my order number, she gave me an eye-roll🙄, said “why people don’t have patient!?” Come on, I just asked a question. So customers are not allowed to ask questions. Well I get it, you might have a bad day, you think my day is easier? Should have gone to the church chicken.
KFC in Markham is open from 9:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday, and 10:30 AM to 6:00 PM on Sunday.
Where is the KFC located in Markham?
It is located inside the mall at F045, 5000 Highway #7 East, Markham, ON L3R 4M9, Canada.
How can I contact KFC Markham for orders or inquiries?
You can call them at +1 905-513-1404 for orders or questions.
Does the KFC in Markham offer halal food options?
Yes, this KFC location is listed as a Halal Restaurant, so halal food options are available.
Can I order meal delivery from KFC Markham?
Yes, KFC Markham offers meal delivery as part of their services.
What other stores can I visit near KFC Markham inside the mall?
Nearby stores include Aldo, SoftMoc, Vans, Claire's, American Eagle Store, Victoria's Secret & PINK, and Old Navy among many others.
Are there dining options close to KFC inside the mall?
Yes, besides KFC, nearby dining options include JOEY Markville, Cinnabon, and The Pickle Barrel for a variety of food and restaurant choices.
Where can I find shoe stores near KFC Markham?
Near KFC, you can find several shoe stores such as Aldo, SoftMoc, Vans, and Markville Brown's Shoes.
Is KFC Markham located in an area with other retail shopping options?
Yes, KFC is inside a mall with many retail stores like Marshalls, Dynamite, Zara, and Sephora nearby for your shopping needs.
What is the timezone for KFC Markham, and how can I visit their website?
The KFC in Markham is in the America/Toronto timezone. You can visit their website at http://kfc.ca to learn more or place orders online.
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