KFC

2.9
323 reviews

Business Details

(905) 513-1404
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
F045, 5000 Highway #7 East (inside mall), Markham, ON
L3R 4M9, Canada

Hours

Reviews

2.9
323 reviews
5 stars
111
4 stars
30
3 stars
31
2 stars
23
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted poor food quality, including soggy chicken, incorrect orders, and even mold found on food items.

Customer Service

Many customers experienced rude or dismissive behavior from staff, contributing to a negative overall experience.

Staffing Concerns

Frequent mentions of being understaffed during busy times, with calls for better training and management oversight.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted instances of good food quality.
  • TE
    Tia Edwards
    4 days ago
    1.0
    Went here tonight and the service was terrible. We ordered two Tuesday specials and one three-piece combo, and the staff member acted like we didn’t know what we were talking about. When we asked about drink options, she turned her back on us. It felt very disrespectful, so we ended up leaving.
  • WN
    W N
    Jan 17, 2026
    1.0
    Hot wings are all drumsticks 😟 WTH
  • FC
    Fred C
    Jan 4, 2026
    1.0
    Worse service ever, ordered online for pick up and took them 35 mins to make the order after checking multiple times. Service is the worse and the staff have no idea what’s happening. KFC needs to have a manager on site and make sure people don’t wait over 30 mins for a fast food. I could go to a fine dining restaurant and food has come faster.
  • RR
    Robert
    Dec 24, 2025
    1.0
    The service is disgusting, I made a payment and was asking about my order number, she gave me an eye-roll🙄, said “why people don’t have patient!?” Come on, I just asked a question. So customers are not allowed to ask questions. Well I get it, you might have a bad day, you think my day is easier? Should have gone to the church chicken.
  • BB
    Bsofly1
    Dec 19, 2025
    1.0
    I'm trying really hard not to be rude. But how much education do you really need to know that if you serve something that requires a fork that you should give the fork automatically. You don't need to ask people if they need a fork. If you're giving poutine or think you're in a straw, you're giving them a fountain drink.. i purchased a putine, and when I got to my job.Site, there was no fork.And I couldn't even eat it because i'm on a construction site.Your staff needs to be aware, because i'm sure there's other people that want a job that are more aware Also, we are human beings. I don't know where your staff eats their dinner at their house.But at my house, we use napkins to wipe our face when we're done.Eating, we don't use our shirts, so why doesn't your staff give napkins again?Another item that you don't need to ask basic human cleanness requires to use a napkin.When you eat, you don't have to teach these things you should know.These things as a human

Frequently Asked Questions About KFC

What are the opening hours of KFC in Markham?

KFC in Markham is open from 9:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday, and 10:30 AM to 6:00 PM on Sunday.

Where is the KFC located in Markham?

It is located inside the mall at F045, 5000 Highway #7 East, Markham, ON L3R 4M9, Canada.

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