Customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.
Cleanliness
The location is consistently noted for its cleanliness, including well-maintained dining areas and restrooms.
Order Accuracy
Several reviews mentioned issues with order accuracy, including wrong items and customization errors, leading to customer frustration.
Food Quality
While many enjoyed the ice cream and desserts, there were complaints about the quality of some food items, particularly chicken strips and portion sizes.
Customer Experience
Mixed experiences were reported, with some customers expressing dissatisfaction with management and staff behavior during busy times.
BB
Baba
4 days ago
5.0
I went to DQ because a couple of days ago, I saw on TikTok that if you give them a review, you'd get a free ice cream or something for free. I went there and asked them, but it turns out it was fake. But while I was there, it was not even Thanksgiving. They covered their whole place full of christmas decorations, it looks insanely good, even the drink filling machines has a big golden bow on it, like the bows that go on presents, they even had a bunch of christmas presents wrapped, theres nothing in them, but it actually made me a bit excited because i thought there would be presents in there, i always get excited when i see boxes without knowing whats inside one. Even though i didnt order, i still would rate their food a 4 star because ive tasted DQ from other places, just not this one, i would have ordered but i couldnt find anything id like at that time since i was walking back home and my parents were making food so i cant just eat anything because id have to eat at home, id give this restaurant a 5 Stars because of how flipping good the place looks, especially the cashier there, she was funny, charming, and very nice and kind. I would 101% recommend going there, but sometimes the prices can be a bit pricey, but yeah, the worker there was wonderful and very kind, she was also funny. 5 stars. Would definitely recommend coming there at night as it will look so good because it's dark outside and the restaurant has a bunch of lights, so it will look colorful and pretty.
MJ
May Jiang
Nov 14, 2025
5.0
Of all dairy Queen I tried. This location made best fried chicken. I think it's because they always change oil. So their chicken fingers fried evenly. Outside crispy and juicy tender inside. Unlike the location at Victoria park and Sheppard which never changed oil, so they have to fry longer and chicken become dry.
AT
Andrew Tchang
Oct 26, 2025
5.0
Alyssa & Marusa did an amazing job at providing fantastic service and making an insane blizzard keep slayin’ 💅
AL
Anusanthy Loganathan
Oct 6, 2025
5.0
Amazing experience at this DQ location last week, they customized the ice cream cake with a personal message as requested and accommodated the request within a quick time frame. Manpreet & Kiran helped me out and they were very kind!! Highly recommend
KG
Kamla Girdharry
Oct 2, 2025
2.0
I ordered a cake online for my daughter's birthday, it was suppose to be ready for 11am. I arrived at 2pm and my cake was not ready. Instead of owning up to it the first person decided to be deceptive and say that they can't put the name on it and put it in the freezer. The icing doesn't freeze. Then the next person came to say that they don't put the customization on because people don't show up. I understand procedure but being dishonest is not ok. It's not good customer service. Would not use this location again.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, has high chairs and wheelchair accessibility.
Does Dairy Queen Grill & Chill at this location have drive-thru and outdoor seating options?
Yes, it offers drive-thru service and outdoor seating for customers.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their order URL at https://www.dairyqueen.com/en-ca/order/pickup/n/12145/.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download their app to access exclusive deals at https://www.dairyqueen.com/app.
What are some restaurants near Dairy Queen Grill & Chill that I can visit?
Nearby restaurants include YoTea Canada (bubble tea), Subway (sandwich shop), Cafe Tea Era (Asian cuisine), Major Milliken Pub House (pub), and Man Yuen Restaurant (Chinese cuisine).
Which nearby places are good for family activities near Dairy Queen Grill & Chill?
Unionville-Milliken Soccer Club and In Form Soccer Training Programs offer sports and active life options suitable for families.
Where can I find nearby services like a pharmacy, spa, or bank close to Dairy Queen Grill & Chill?
Nearby, you can find Water Exquisite Spa and Amy Beauty & Spa for relaxation, as well as the RBC Royal Bank ATM for banking needs.
Is there convenient parking and facilities available at Dairy Queen Grill & Chill?
The location includes outdoor seating and drive-thru options; while parking isn't explicitly stated, drive-thru typically indicates accessible parking and vehicle access.