Dairy Queen Grill & Chill

4.1
825 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7708 Kennedy Rd, Markham, ON
L3R 9S5, Canada

Hours

Reviews

4.1
825 reviews
5 stars
436
4 stars
212
3 stars
81
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.

Cleanliness

The location is consistently noted for its cleanliness, including well-maintained dining areas and restrooms.

Order Accuracy

Several reviews mentioned issues with order accuracy, including wrong items and customization errors, leading to customer frustration.

Food Quality

While many enjoyed the ice cream and desserts, there were complaints about the quality of some food items, particularly chicken strips and portion sizes.

Customer Experience

Mixed experiences were reported, with some customers expressing dissatisfaction with management and staff behavior during busy times.
  • BB
    Baba
    4 days ago
    5.0
    I went to DQ because a couple of days ago, I saw on TikTok that if you give them a review, you'd get a free ice cream or something for free. I went there and asked them, but it turns out it was fake. But while I was there, it was not even Thanksgiving. They covered their whole place full of christmas decorations, it looks insanely good, even the drink filling machines has a big golden bow on it, like the bows that go on presents, they even had a bunch of christmas presents wrapped, theres nothing in them, but it actually made me a bit excited because i thought there would be presents in there, i always get excited when i see boxes without knowing whats inside one. Even though i didnt order, i still would rate their food a 4 star because ive tasted DQ from other places, just not this one, i would have ordered but i couldnt find anything id like at that time since i was walking back home and my parents were making food so i cant just eat anything because id have to eat at home, id give this restaurant a 5 Stars because of how flipping good the place looks, especially the cashier there, she was funny, charming, and very nice and kind. I would 101% recommend going there, but sometimes the prices can be a bit pricey, but yeah, the worker there was wonderful and very kind, she was also funny. 5 stars. Would definitely recommend coming there at night as it will look so good because it's dark outside and the restaurant has a bunch of lights, so it will look colorful and pretty.
  • MJ
    May Jiang
    Nov 14, 2025
    5.0
    Of all dairy Queen I tried. This location made best fried chicken. I think it's because they always change oil. So their chicken fingers fried evenly. Outside crispy and juicy tender inside. Unlike the location at Victoria park and Sheppard which never changed oil, so they have to fry longer and chicken become dry.
  • AT
    Andrew Tchang
    Oct 26, 2025
    5.0
    Alyssa & Marusa did an amazing job at providing fantastic service and making an insane blizzard keep slayin’ 💅
  • AL
    Anusanthy Loganathan
    Oct 6, 2025
    5.0
    Amazing experience at this DQ location last week, they customized the ice cream cake with a personal message as requested and accommodated the request within a quick time frame. Manpreet & Kiran helped me out and they were very kind!! Highly recommend
  • KG
    Kamla Girdharry
    Oct 2, 2025
    2.0
    I ordered a cake online for my daughter's birthday, it was suppose to be ready for 11am. I arrived at 2pm and my cake was not ready. Instead of owning up to it the first person decided to be deceptive and say that they can't put the name on it and put it in the freezer. The icing doesn't freeze. Then the next person came to say that they don't put the customization on because people don't show up. I understand procedure but being dishonest is not ok. It's not good customer service. Would not use this location again.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill at 7708 Kennedy Rd, Markham?

Dairy Queen Grill & Chill is open every day from 11:00 AM to 11:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and DQCakes® ice cream cakes.