Chipotle Mexican Grill

2.4
233 reviews

About

Mexican Restaurant

Location

Chipotle Mexican Grill
5000 Highway 7 E, Markham, ON
L3R 4M9, Canada

Hours

Reviews

2.4
233 reviews
5 stars
67
4 stars
5
3 stars
10
2 stars
17
1 star
134

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes and stinginess with ingredients, leading to dissatisfaction with value for money.

Food Quality

Numerous reviews highlighted issues with food quality, including overly salty dishes, undercooked rice, and tough meat.

Customer Service

A significant number of customers reported poor service, including rude staff, incorrect orders, and a lack of professionalism.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty counters and food handling practices.

Consistency

Customers noted a lack of consistency in food quality and service, with some praising individual experiences while others reported significant issues.
  • WW
    W Wai
    Nov 13, 2025
    1.0
    Bought 3 bowls takeout and the paper bag they use broke. It was too small for carrying the weight of 3 bowls. Food fell on the floor. Don't they have a bigger or stronger bag to use? This is ridiculous.
  • RY
    Ray Yeung
    Nov 12, 2025
    1.0
    Avoid this location — it’s one of the worst branches I’ve been to. They use the same spoon for everything, so there’s constant cross-contamination. I don’t like spicy food, but every time I order, my meal ends up spicy because of this. This has happened multiple times. If I could give zero stars, I would. I might as well add that the chips is just salt. Straight salt, it’s giving me an aneurysm thinking about this chipotle. Terrible just simply terrible. Way to make me lose my chipotle craving now. I repeat DO NOT COME HERE. If you’re in Markville, just go to bingz. Chipotle this is disgraceful.
  • SI
    Shiya Indran
    Nov 7, 2025
    1.0
    If I could put 0 star I would. I went here with my friend and we wanted to dine in. They put both of our orders on ONE tray even though we paid separately, the food was placed on egde too. When we went to go pick up the food it fell, the worker told us that they would take our order again, after we ordered the cashier only then told us that he was going to charge us again... they took no accountability and blamed it all on us. I talked to a manger there named Neela and she told me that we train workers to put orders on one tray if they come together, and that they assume people are together when they come in. They were being so rude and disrespectful for it, making us pay an extra $40 for food we didn't even eat. Never coming to this location again!!!
  • RT
    Raroi tylen
    Nov 7, 2025
    5.0
    in my opinion it is very busy and very noisy due to the fact that everyone comes here but whenever I come they always put a decent amount of food in my bowl or wrap. one of their bowls can feed up to 4 people.
  • ZJ
    Zahra Jagshi
    Nov 4, 2025
    1.0
    Very disappointed — they give way less meat than they’re supposed to. Portions are really small for the price. You can tell they’re being cheap with the food. Definitely not worth it for what you pay.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 5000 Highway 7 E in Markham?

Chipotle Mexican Grill is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Markham?

It is located at 5000 Highway 7 E, Markham, ON L3R 4M9, Canada.