McDonald's

2.6
895 reviews
Drive-Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
150 McNaughton Road East, Maple, ON
L6A 4P5, Canada

Hours

Reviews

2.6
895 reviews
5 stars
240
4 stars
93
3 stars
57
2 stars
61
1 star
444

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms, impacting the overall dining experience.

Staff Attitude

There were numerous complaints about rude and unhelpful staff, particularly from management, which contributed to negative experiences.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, poorly prepared items and incorrect orders.

Management Issues

Frequent mentions of poor management practices and lack of staff training were noted, affecting service efficiency and customer satisfaction.
  • PH
    Pj Harrison
    Nov 15, 2025
    1.0
    Bought 2 combos yesterday. The first drink was iced tea and no flavor what so ever. The second drink was a root beer put in to a small cup then that cup was put in to an empty medium cup as a front. Never thought that I could get scammed by a big corporation like this. This is Unacceptable and shouldn’t be happening ever! Please explain???
  • AH
    Angelina H.
    Nov 13, 2025
    1.0
    Terrible experience at this location. I ordered a small mocha and medium fries, but the staff couldn’t understand my order even after multiple repeats. They gave me a regular coffee instead, and when I went back through the drive-thru, the “replacement” didn’t even taste like a mocha. It honestly seemed like they reused the coffee I returned and just added whipped cream. Completely unacceptable, unhygienic, and shows a serious lack of attention. Customers should be warned—double-check your order at this location. I’m not asking for a refund, but management needs to take this seriously and retrain their staff.
  • JM
    Jonah Melo
    Oct 27, 2025
    1.0
    So inconsistent, and not just the food, they were closed this tonight out of nowhere with only a sign on the door to indicate
  • MJ
    mina raffa (jasmina)
    Oct 5, 2025
    1.0
    Sitting in the car with my crying toddler because they parked me again! waiting for 1 happy meal and 1 big mac, when I asked how long 3-5mins! I asked why she said sorry, only 2 ppl in the kitchen! On a Saturday?! Every single time no matter what they park me, this is lazy and unacceptable service. NO CARS BRHIND ME BY THE WAY!!!!
  • PS
    Pooya Salek
    Sep 30, 2025
    1.0
    I visited this McDonald's location for dinner and was shocked by the level of uncleanliness. The drink and sauce station was visibly dirty, and the washroom was in unacceptable condition. Based on what I saw, I would rate the hygiene score as zero. To support my experience, I recorded a short video showing the state of the drink area and the washroom facilities. I believe it's important for others to be aware of the conditions before visiting. I hope management takes this seriously and improves the cleanliness standards. Customers deserve a safe and sanitary environment.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 150 McNaughton Road East, Vaughan?

McDonald's is open 24 hours a day, seven days a week, including all holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's location.