McDonald's

3.2
786 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1900 Major Mackenzie Drive, Maple, ON
L6A 4R9, Canada

Hours

Reviews

3.2
786 reviews
5 stars
218
4 stars
166
3 stars
126
2 stars
69
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional service, with staff often being dismissive or argumentative.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, raising concerns about hygiene and freshness.

Wait Times

Many reviews mentioned excessively long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and food stations, contributing to a negative dining experience.
  • AS
    Artem Smelovskii
    1 day ago
    2.0
    5 nuggets when ordered 6. Missing sauce. Some menu items are missing.
  • GG
    Gourav Guru
    Nov 8, 2025
    1.0
    I would give it zero star if possible ordered food for takeout from this location buurgers were the worng order and tasted like they were atleast few hours old. The coffee tasted like it was sugar syrup. Was very disappointed with services on this location and expect better from big franchise as McDonald's, hope the management looks into these issues in the future.
  • GO
    Gargi Obreo
    Nov 4, 2025
    1.0
    The south asian lady was so mean , food was cold as hell
  • SR
    Sam Rutherford
    Nov 4, 2025
    1.0
    The manager is the most rude despicable cheap person i ever met he messed up our food refused to fix it argued with us we said we want our money back he gave it back
  • MB
    Marie B
    Oct 29, 2025
    1.0
    I don't think it's wise to order from here, because almost always there is something wrong with the orders I've placed over probably the last two years. For example, I once asked for a hot chocolate thru the drive-thru, was handed the cup, took a sip and it was old, stale coffee. Tried again another time to order hot chocolate (fool me twice...), when the employee handed me the drink I specifically asked if it was hot chocolate. They confirmed. When I looked underneath the lid to check if it was just straight black coffee, it looked milky on the top so I figured it was what I ordered...nope. Again, just gross old coffee. If you don't have a drink in stock, please don't hand customers a bad drink that they didn't order. Just let customers know it can't be ordered and offer to make something else. Today when I tried ordering a pumpkin spice latte, there was no pumpkin or flavors were added to the latte. Too many chances given, and while I understand this is fast food, there are many establishments in Vaughan and Richmond Hill who make fast food that have decently trained staff and follow procedures to ensure customers have a good experience. There's a good Tim's i go to where the employees are speedy but friendly, and their team pays attention to the details. So with that said, this will be the last time I give this location business, and I strongly encourage if you're in this area, do yourself a favor and just go to anywhere else nearby. It's not worth giving this location a chance, because 60%-70% of the items I've ordered here were incorrect in some form.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1900 Major Mackenzie Drive?

McDonald's at 1900 Major Mackenzie Drive is open daily from 7:00 AM to 11:00 PM.

Does this McDonald's location have a drive-through service?

No, this McDonald's location does not offer drive-through service; it is closed every day for drive-through.