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McDonald's

3.2
(2929 reviews)

Business Details

2810 Major Mackenzie Drive, Maple, ON
L6A 1S2, Canada
(905) 303-0804
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2810 Major Mackenzie Drive, Maple, ON
L6A 1S2, Canada

Hours

Reviews

3.2
2,929 reviews
5 stars
908
4 stars
562
3 stars
457
2 stars
233
1 star
769

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining areas, which detracted from the overall experience.

Management Concerns

Negative feedback was directed towards management, with reports of unprofessional behavior and poor handling of staff and customer interactions.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their kindness and helpfulness.
  • SN
    Sunny Nijjar
    5 days ago
    2.0
    I was givin burnt mcmuffin please do better!!
  • EH
    Ellis was here
    6 days ago
    1.0
    Unclean, doesn’t update the availability of products on their app. Inefficient and needs improvements. Be wary when making mobile orders here as sometimes products won’t be available despite the app saying they are. Facilities are also pretty nasty.
  • TX
    Tong Xia
    Feb 11, 2026
    1.0
    There is no such thing called “order” here! The workers here don’t understand “ first come first serve “. I am the first one on the panel and last one get the order. My kids were waiting starving. Will never come back!
  • AP
    Adenawer Parra
    Jan 22, 2026
    2.0
    Never runs smoothly, always caos and slow service.
  • SM
    Sarah Walker (Happy Moth)
    Jan 21, 2026
    2.0
    my boyfriend and I got hot chocolate this weekend - when we got home to drink it, it didn’t taste like hot chocolate - the colour was grey/white and it was almost like they used a pinch of powder and filled the rest with hot water/milk - I honestly don’t know what I was drinking gross and disappointing as we wanted something warm and sweet after a cold day of errands I order from this McDonald’s frequently and it’s the little things that are often wrong - no fork with poutine, or no straw with an ice coffee, nuggets stale, etc this location definitely does get things right, and I understand they’re busy/high-traffic, but the rate at which things are missed or the quality isn’t there is surprising my point is, I’ve been noticing a few issues here and there over the last 2 years and this weekend, the hot chocolates inspired this review because that’s kind of hard to mess up, and goes to show the continuous disappointing quality of this location (again, it’s not ALWAYS bad by any means, but frequently enough that’s it’s enough to notice and wonder why)

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2810 Major Mackenzie Drive?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does McDonald's offer delivery services?

Yes, delivery is available 24/7 every day at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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