Customers frequently reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, including cold items and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining areas, which detracted from the overall experience.
Management Concerns
Negative feedback was directed towards management, with reports of unprofessional behavior and poor handling of staff and customer interactions.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their kindness and helpfulness.
SN
Sunny Nijjar
5 days ago
2.0
I was givin burnt mcmuffin please do better!!
EH
Ellis was here
6 days ago
1.0
Unclean, doesn’t update the availability of products on their app. Inefficient and needs improvements. Be wary when making mobile orders here as sometimes products won’t be available despite the app saying they are. Facilities are also pretty nasty.
TX
Tong Xia
Feb 11, 2026
1.0
There is no such thing called “order” here! The workers here don’t understand “ first come first serve “. I am the first one on the panel and last one get the order. My kids were waiting starving. Will never come back!
AP
Adenawer Parra
Jan 22, 2026
2.0
Never runs smoothly, always caos and slow service.
SM
Sarah Walker (Happy Moth)
Jan 21, 2026
2.0
my boyfriend and I got hot chocolate this weekend - when we got home to drink it, it didn’t taste like hot chocolate - the colour was grey/white and it was almost like they used a pinch of powder and filled the rest with hot water/milk - I honestly don’t know what I was drinking
gross and disappointing as we wanted something warm and sweet after a cold day of errands
I order from this McDonald’s frequently and it’s the little things that are often wrong - no fork with poutine, or no straw with an ice coffee, nuggets stale, etc
this location definitely does get things right, and I understand they’re busy/high-traffic, but the rate at which things are missed or the quality isn’t there is surprising
my point is, I’ve been noticing a few issues here and there over the last 2 years and this weekend, the hot chocolates inspired this review because that’s kind of hard to mess up, and goes to show the continuous disappointing quality of this location
(again, it’s not ALWAYS bad by any means, but frequently enough that’s it’s enough to notice and wonder why)