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Subway

1.4
(122 reviews)

Business Details

Travel Plaza, Mallorytown, ON
K0E 1R0, Canada
(613) 923-2387
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Mallorytown Subway® Restaurant at Travel Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Drive-throughNot available

Location

Subway
Travel Plaza, Mallorytown, ON
K0E 1R0, Canada

Hours

Reviews

1.4
122 reviews
5 stars
8
4 stars
3
3 stars
3
2 stars
4
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including lack of basic customer service skills.

Food Quality

Many customers complained about poor food quality, including incorrect orders, missing items, and unsanitary conditions.

Hygiene Issues

Several reviews mentioned serious hygiene concerns, including flies around food and improper glove use by staff.

Limited Options

Customers noted a lack of available menu items, including missing toppings and ingredients.
  • JU
    John Underwood
    5 days ago
    1.0
    Fast food at the side of the road should not take 30 min to put together. Awful service staff.
  • PA
    Prabh Amrit
    5 days ago
    1.0
    This establishment was extremely disappointing. The staff was unprofessional and provided poor customer service. I experienced a 20-minute wait to place my order, and when I inquired about the delay, an employee refused to assist me directly and directed me to use the kiosk. After placing my order via the kiosk, my sandwich was prepared in an unsuitable manner, with excessive pickles, hot peppers, and a large amount of hot sauce. (I never add pickles and hot peppers in my sandwich).I would not recommend this location due to the overall service experience.
  • MM
    Manurit
    Feb 24, 2026
    1.0
    I ordered a $17 salad bowl meal from the kiosks, and it was only half-full. The employee announced that my order was ready and brought it to my table, but I noticed my chips were missing, so I went back to collect them. The bowl lacked cutlery and napkins. Additionally, half of the cold drinks were unavailable.
  • BS
    Bhupinderjeet Singh
    Feb 14, 2026
    1.0
    Worst customer service ever seen. Can’t order from the counter, said go to kiosk even there was no line up then also said it will take 15 to 20 minutes. Don’t stop here 👎🏻👎🏻
  • JH
    Joanna Hall
    Feb 8, 2026
    1.0
    If I could give it 0 stars I would. Such slow service, I ordered a cookie and it took 15 mins to just hand me it when they weren’t even busy because the staff just did not care that I was waiting. So slow, so rude, so disappointing. I do love a subway cookie but not enough to wait that long.

Frequently Asked Questions About Subway

Where is Subway Mallorytown located?

Subway Mallorytown is located at Travel Plaza, 678 Hwy 401 Westbound, Mallorytown, ON, K0E 1R0, Canada, in the Onroute Mallorytown North area.

What are the opening hours of Subway Mallorytown?

Subway Mallorytown is open daily from 10:30 AM to 8:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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