Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional service.
Cleanliness
Feedback was mixed regarding cleanliness; while some noted the restaurant was clean, others reported filthy conditions in the bathrooms and dining area.
Food Quality
Several reviews mentioned issues with food temperature and taste, with some items being served cold or not meeting expectations.
Operational Hours
Numerous customers expressed frustration over inconsistent operating hours, particularly regarding the advertised 24-hour service.
Order Accuracy
There were multiple complaints about incorrect orders and long wait times, especially during busy periods.
MB
M B
Nov 17, 2025
5.0
Best staffed mcdonalds ever. Staff make this place. Clear precise and articulate over the drive thru speaker. Food made as requested and good quality....fast food aside...let's face it we don't go to McDonald's for nutrition but nostalgia and cravings. This McDonald's still feels "local" and authentic. Thank your staff from the lovely town of Madoc.
SS
Shelby
Nov 8, 2025
1.0
Cindy I am calling you out directly. Every time I come to this location Cindy cuts me off when I’m ordering and says pull up to your first window. Listen Cindy, I’m not finished ordering. It’s absolutely ridiculous. Today she asked for my order and then asked me to stop because she was getting someone else at the window. Like I get it but also don’t ask for my order unless you’re ready tot take it and listen.
SB
Scott Burton
Nov 3, 2025
3.0
First time visiting in years. Counter or kiosk service. The "veggie" burger was tasteless but surprisingly expensive. McDonald's does deserve credit for providing good work experience for those who need it.
JS
jimmy sanchez
Oct 28, 2025
4.0
Says 24 hours drove 30 km there and it was closed at night heads up
JM
John McAree
Oct 20, 2025
1.0
Unless google is wrong and they are not open 24 hours, I attempted to get food from this location at midnight with cars in the parking lot. I waited at order screen for about 5 mins then pulled around to window, couldn't see anyone working however things were lit up and drivethrough lane was open. To no avail I ended up leaving. To be expected this location rarely gets orders done correctly.