BM
Brandon Maclellan
1 day ago
I recently stopped by Subway and had a really great experience. The store was clean, well-organized, and the staff were friendly and efficient. They took the time to make my sandwich exactly how I wanted it, and everything tasted fresh—from the bread to the veggies.
What I really appreciate about Subway is the ability to customize your meal. Whether you’re looking for something hearty or a lighter option, there are plenty of choices. The ingredients looked fresh and were neatly displayed, which made the whole experience feel more inviting.
Overall, it’s a reliable spot for a quick, tasty, and affordable meal. I’ll definitely be coming back again.
I had a terrible experience at Subway with employee Harmanpreet Kaur. I ordered the veggie patty sandwich, and the quality was a complete letdown. The ingredients were sparse and clearly lower quality than advertised; the sandwich felt half-empty. It looked nothing like the photos, with a very low quality patty and almost no fresh toppings. It was an incredibly disappointing meal due to the lack of effort in both the sandwich preparation and the service. I won't be returning.
I ordered online (2 veggie patty + 1 onion & three cheese). The order was confirmed, but then the employee (Harmanpreet Kaur) called saying they don’t have veggie patty—so why accept it? First she told me to cancel the order myself, then changed her statement and said only one sandwich could be made. Very confusing and unprofessional.
When I reached the store at my pickup time, the order wasn’t even started. On top of that, the food quality was poor—over-toasted bread, seemed old, very little sauce, and no ketchup with the onion rings.
Overall, bad service, poor quality, and misleading communication. Definitely not recommended.
This Subway location is consistently busy, yet it’s often staffed by just one employee. That points to poor management. When a single person is expected to handle a high volume of customers throughout the day, it’s unrealistic to expect consistent service or food quality.
The night shift staff also seem to struggle with managing the workload. Under that level of pressure, standards drop and orders become inconsistent, which explains the number of poor-quality experiences. While customers in-store may be more understanding, expectations are higher for platforms like Uber, and this setup doesn’t meet them.
Overall, this reflects very poor management. Whoever is responsible for running the store has not ensured proper staffing or oversight, and it is clearly impacting both service quality and the overall customer experience.
SD
shravan dach
Apr 14, 2026
I had a disappointing experience at this Subway location today.
I placed an order through the app at 3:43 PM with a promised pickup time of 4:00 PM. I arrived at 4:17 PM and was informed the order was still not ready. I waited until around 4:34 PM, and at that point the staff mentioned the order had not even been started.
I understand delays can happen, but not starting an order even after the scheduled pickup time is frustrating, especially when ordering ahead is meant to save time.
I requested a refund, which was processed, but the receipt mentioned “customer denied,” which didn’t accurately reflect the situation.
I hope the store can improve order timing and communication to avoid similar issues for other customers.