Swiss Chalet - CLOSED

4.1
1282 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet - CLOSED
735 Wonderland Rd N, London, ON
N6H 4L1, Canada

Hours

Reviews

4.1
1,282 reviews
5 stars
773
4 stars
236
3 stars
80
2 stars
61
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various servers, particularly Raghda and Elsa, highlighting their efficiency and personal touch.

Food Quality

While some reviews mentioned good food, there were complaints about specific orders being incorrect or unsatisfactory, such as cold meals and small portion sizes.

Cleanliness and Atmosphere

The restaurant was generally noted for being clean, but there were complaints about the temperature being too cold and uncomfortable for diners.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing issues with service delays, incorrect orders, and lack of compensation for poor service.
  • RK
    Ryan Kingsbury
    Jan 4, 2026
    1.0
    Do not buy a pop from them on DoorDash because they won't give you one. And they don't even answer the phone. I called on and off for an hour and no answer. Horrible service.
  • BK
    Bryan Kenzie
    Dec 22, 2024
    1.0
    The app said my order was ready so I went to pick it up. Waiting in the restaurant at 5he pick up windows for 40 mins and nobody would even acknowledge my existence. Stood the trying to get the attention of an employee but nothing. After about 40 mins decided to try the drive thru. Woman comes on the speaker and said hold on. Waited 13 more mind and nobody came back on the speaker. Couldn't pull up because the truck in front was also waiting that whole time. Reversed out of the driveway and left with out my food. I will never again eat at any swiss chalet establishment . Absolutely atrocious service. Disgusting
  • ZY
    zenoun youssef
    Oct 12, 2020
    5.0
    best chicken test
  • HC
    Harold Carruthers
    Feb 28, 2019
    2.0
    Didn't like the chicken was under cooked last time I went. Dessert was good. Good place my kids and I like but I wish the chicken was a little better.

Frequently Asked Questions About Swiss Chalet - CLOSED

Does Swiss Chalet at 735 Wonderland Rd N, London have a drive-thru?

Yes, Swiss Chalet at 735 Wonderland Rd N, London has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 735 Wonderland Rd N, London offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.