About
Restaurant
Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,283 reviews
5 stars
775
4 stars
236
3 stars
80
2 stars
61
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly Raghda and Elsa, who made guests feel welcome and valued.
Food Quality
While some reviews highlighted delicious meals, there were complaints about food quality, including issues with portion sizes and incorrect orders.
Cleanliness
The restaurant was generally noted for its cleanliness, although some customers mentioned discomfort due to cold temperatures inside.
Customer Experience
Several customers reported excellent experiences, but there were also significant complaints regarding service delays and mishandled orders.
Management Response
Positive feedback was received for the management's handling of complaints, particularly in rectifying issues with orders.
- EEEric AKA ErmacFeb 2, 20255.0Server Aiya was very polite & courteous. Never let her table wonder where she was. I'd definitely come back
- HKHarvey KatzNov 1, 20235.0Amy was great!
- RRRoger RitchieDec 25, 20225.0Super
- BOBrady OudmanDec 16, 20225.0Amy was amazing!
- ALamberlynn laurOct 24, 20222.0I ordered the roast beef, veggies and 'creamy mashed potatoes'. Sorry to leave a bad review. But you should be more honest in advertising. Your potatoes were from a box...not fresh and I understand you get your beef cooked and reheat it, which is fine, but it was reheated waaayyyyy too long. I know that this can happen while waiting for pick up, but this was super over done. Veggies were all right tho But you need to be honest about what you're serving. My gf is celiac and box potatoes have additives and flour.
Frequently Asked Questions About Swiss Chalet - CLOSED
Does my local Swiss Chalet restaurant at 735 Wonderland Rd N, London offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more!
Does Swiss Chalet London - Wonderland Rd N offer takeout?
Yes, Swiss Chalet® London - Wonderland Rd N offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly.
Can I order ahead online at Swiss Chalet London - Wonderland Rd N?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet London - Wonderland Rd N offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is Swiss Chalet at 735 Wonderland Rd N in London currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet London - Wonderland Rd N location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® London - Wonderland Rd N Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 735 Wonderland Rd N in London is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 735 Wonderland Rd N, London have a drive-thru?
Yes, Swiss Chalet at 735 Wonderland Rd N, London has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 735 Wonderland Rd N, London offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Is Swiss Chalet at 735 Wonderland Rd N in London currently open?
This Swiss Chalet location is currently closed.
Can I order Swiss Chalet meals online for delivery or pickup?
Yes, you can order online for delivery, curbside pickup, or in-restaurant pickup via their website or mobile app.
Does the Swiss Chalet on Wonderland Rd N offer takeout service?
Yes, takeout is available and orders can be placed online, through the mobile app, or by calling the restaurant.
Does this Swiss Chalet location have a drive-thru?
Yes, the location features a drive-thru for convenient ordering without leaving your car.
Are there any special deals or discounts at Swiss Chalet in London?
Yes, they offer various specials including limited-time promotions, family meal deals, and app-exclusive discounts.
Is there a vegetarian or gluten-friendly menu available at this Swiss Chalet?
Yes, they provide vegetarian options and a Nutrition & Allergy Guide is available online for gluten-friendly choices.
Does Swiss Chalet in London serve alcoholic beverages?
Yes, the location serves beer, wine, cocktails, and other alcoholic drinks.
What nearby restaurants can I visit after dining at Swiss Chalet?
You can try nearby places like Tony's Famous Italian Restaurant for Italian cuisine or Congee Chan for Chinese dishes.
Are there any nearby convenience stores or grocery options near Swiss Chalet?
Yes, Circle K Ontario convenience store and Costco Wholesale are nearby for shopping needs.
Where can I find post or shipping services near Swiss Chalet on Wonderland Rd N?
You can visit the UPS Access Point location near Swiss Chalet for courier and shipping services.