Brand Certified
Swiss Chalet
4.4(1784 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
92 Fanshawe Park Rd E, London, ON
N5X 4C5, Canada
Certified by Swiss Chalet • Mar 01, 2026
(519) 672-0968
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/london/92-fanshawe-park-rd-e
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.4
1,784 reviews
5 stars
1,199
4 stars
327
3 stars
104
2 stars
59
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting the attentiveness and friendliness of servers like Ibi and Hannah.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with food being cold or not meeting expectations.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.
Management Issues
There were complaints about management, particularly regarding a rude manager and lack of accommodation for customer requests.
- JJJoFeb 19, 20264.0Food was pretty good and our server, Lester, was awesome! Thanks Lester, having a tough day but your smile and attentiveness made our day better.
- TTTopherFeb 14, 20261.0There are certain times where it's understandable for a restaurant to be busy and the waitstaff there do a great job. This is strictly take out and especially delivery. Your order will always be cold and expect it to be wrong. Below is a pic of the Fanshawe restaurant's idea of a quarter chicken white with extra dipping sauce. This location gets busier than others and the kitchen gets orders wrong constantly. Ok, it won't let me post any pics but imagine a togo box with just a potato and no quarter chicken.
- CDConnie DFeb 11, 20263.0We love most Swiss Chalets but the one on Fanshawe Park Rd. leaves a little to be desired. I have a huge problem with the sticky tables at SC. The sticky tables actually make feel sick because they seem dirty or unkempt in some way. The other big issue is the washrooms. The taps in the men's washroom have been loose and flopping around for about 2 years now (according to my partner). I always wonder what the kitchen looks like when the public washrooms are unkempt.
- DCDerek ChulongFeb 7, 20265.0I was doing a walk through the restaurant and that's when I noticed the kitchen. Fortunately I could see the pots and pans hung to dry over top of the chickenns. This made me feel influenced to try this for dinner. Flavor was well taken care of. - visiting from southeast Asia
- JRJohn RFeb 1, 20261.0Restaurant was dirty from the door, to the table and bathrooms. There were plenty of tables empty with dirty dishes. The food just doesn't taste the same when exposed to this environment. Tge server was friendly and professional however the manager Hannah was not willing to accommodate medical allergies to substitute an appetizer with any other on the dinner special instead of spring rolls. This has never been a problem at a different location. Simply just a case of take it or leave it. This location is not a representation of the standards set by tge chain
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 92 Fanshawe Park Rd E, London offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet London - Fanshawe Park Rd E offer delivery?
Yes, Swiss Chalet London offers delivery. You can place your order online via their website or mobile app and get $5 off your first order of $40 or more when using the app.
Can I order takeout from Swiss Chalet at 92 Fanshawe Park Rd E?
Yes, takeout is available. Orders can be placed online, through the Swiss Chalet app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet at 92 Fanshawe Park Rd E, London?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Are there any vegetarian or gluten-friendly menu options at Swiss Chalet London?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information.
Does Swiss Chalet at Fanshawe Park Rd E have a Braille menu?
Yes, the restaurant provides a Braille menu for guests with visual impairments.
Where can I find deals or specials at Swiss Chalet London?
Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.
Is Swiss Chalet at 92 Fanshawe Park Rd E in London Canadian owned?
Yes, Swiss Chalet has been proudly Canadian since 1954, and the London location is owned by local Canadian franchisees.
Are there nearby places to visit before or after dining at Swiss Chalet London?
Yes, nearby you can find Harvey's for quick burgers, Pier 1 Imports for furniture shopping, and Cineplex cinema for entertainment, making it easy to combine your visit with shopping or a movie.
How can nearby coffee shops enhance my visit to Swiss Chalet at Fanshawe Park Rd E?
Starbucks Canada is close by, allowing you to grab a coffee before or after your meal at Swiss Chalet for a complete dining and relaxation experience.
Are there other dining options near Swiss Chalet London at 92 Fanshawe Park Rd E?
Yes, nearby dining options include Jack Astor's Bar & Grill, East Side Mario's, and South St Burger, offering a variety of cuisines if you're exploring the area or with friends seeking different tastes.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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