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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.4
(1784 reviews)

Business Details

92 Fanshawe Park Rd E, London, ON
N5X 4C5, Canada
(519) 672-0968

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
92 Fanshawe Park Rd E, London, ON
N5X 4C5, Canada

Hours

Reviews

4.4
1,784 reviews
5 stars
1,199
4 stars
327
3 stars
104
2 stars
59
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, particularly highlighting the attentiveness and friendliness of servers like Ibi and Hannah.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with food being cold or not meeting expectations.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and bathrooms.

Management Issues

There were complaints about management, particularly regarding a rude manager and lack of accommodation for customer requests.
  • JJ
    Jo
    Feb 19, 2026
    4.0
    Food was pretty good and our server, Lester, was awesome! Thanks Lester, having a tough day but your smile and attentiveness made our day better.
  • TT
    Topher
    Feb 14, 2026
    1.0
    There are certain times where it's understandable for a restaurant to be busy and the waitstaff there do a great job. This is strictly take out and especially delivery. Your order will always be cold and expect it to be wrong. Below is a pic of the Fanshawe restaurant's idea of a quarter chicken white with extra dipping sauce. This location gets busier than others and the kitchen gets orders wrong constantly. Ok, it won't let me post any pics but imagine a togo box with just a potato and no quarter chicken.
  • CD
    Connie D
    Feb 11, 2026
    3.0
    We love most Swiss Chalets but the one on Fanshawe Park Rd. leaves a little to be desired. I have a huge problem with the sticky tables at SC. The sticky tables actually make feel sick because they seem dirty or unkempt in some way. The other big issue is the washrooms. The taps in the men's washroom have been loose and flopping around for about 2 years now (according to my partner). I always wonder what the kitchen looks like when the public washrooms are unkempt.
  • DC
    Derek Chulong
    Feb 7, 2026
    5.0
    I was doing a walk through the restaurant and that's when I noticed the kitchen. Fortunately I could see the pots and pans hung to dry over top of the chickenns. This made me feel influenced to try this for dinner. Flavor was well taken care of. - visiting from southeast Asia
  • JR
    John R
    Feb 1, 2026
    1.0
    Restaurant was dirty from the door, to the table and bathrooms. There were plenty of tables empty with dirty dishes. The food just doesn't taste the same when exposed to this environment. Tge server was friendly and professional however the manager Hannah was not willing to accommodate medical allergies to substitute an appetizer with any other on the dinner special instead of spring rolls. This has never been a problem at a different location. Simply just a case of take it or leave it. This location is not a representation of the standards set by tge chain

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 92 Fanshawe Park Rd E, London offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Does Swiss Chalet London - Fanshawe Park Rd E offer delivery?

Yes, Swiss Chalet London offers delivery. You can place your order online via their website or mobile app and get $5 off your first order of $40 or more when using the app.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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