Business Details
About
Restaurant
Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,737 reviews
5 stars
1,165
4 stars
320
3 stars
101
2 stars
59
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Ibi received numerous commendations for her exceptional service, being described as attentive, friendly, and efficient. Other servers like Hannah and Venesa also received positive feedback for their service.
Food Quality
While many customers enjoyed the food, there were several complaints about food being served lukewarm or of poor quality, particularly with specific menu items like spring rolls and chicken.
Atmosphere
The restaurant was generally praised for its clean and pleasant atmosphere, contributing to a positive dining experience.
Customer Experience
Some customers reported negative experiences due to poor service from certain staff members, which affected their overall impression of the restaurant.
- GRgreg richardson1 day ago5.0Had a fantastic lunch today and also a fantastic server Ibi. She was also a joy to talk to, props to her. Overall no issues with this location.
- BMBarb Mortley2 days ago5.0Ibi was super friendly and recommended the loaded fries, which were amazing! Thanks Ibi!
- DHDawn Beattie Hool5 days ago5.0I ordered online and when I arrived the employee had it ready to go and she was very polite and friendly. I appreciated the quick service. The food was delicious
- MSMel SmithNov 13, 20251.0Good luck calling to order food here... I called here to simply order perogies tonight on my way out of town. 1 order of perogies . Nothing difficult. After saying my phone number 3 times and then my name twice I gave up and ended up stopping at some small town diner called north star and it was amazing!
- CBColleen BurgessNov 5, 20255.0Ibi at the Masonville location in London, Ontario was an exceptional server: warm, kind, helpful, and attentive. Thank you, Ibi for making my parents’ anniversary dinner so special.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 92 Fanshawe Park Rd E, London offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet London - Fanshawe Park Rd E's <a href="https://www.swisschalet.com/en/menus/delivery/store-1794/on/london/92-fanshawe-park-rd-e.html">delivery menu here</a>.
Does Swiss Chalet London - Fanshawe Park Rd E offer takeout?
Yes, Swiss Chalet® London - Fanshawe Park Rd E offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet London - Fanshawe Park Rd E's <a href="https://www.swisschalet.com/en/menus/takeout/store-1794/on/london/92-fanshawe-park-rd-e.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet London - Fanshawe Park Rd E?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet London - Fanshawe Park Rd E offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet London - Fanshawe Park Rd E?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete London - Fanshawe Park Rd E <a href="https://www.swisschalet.com/en/menus/dining-room/store-1794/on/london/92-fanshawe-park-rd-e.html">dining room menu here</a>.
Is Swiss Chalet at 92 Fanshawe Park Rd E in London currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet London - Fanshawe Park Rd E location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® London - Fanshawe Park Rd E Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 92 Fanshawe Park Rd E in London is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 92 Fanshawe Park Rd E, London offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet London - Fanshawe Park Rd E offer delivery?
Yes, Swiss Chalet London offers delivery. You can place your order online via their website or mobile app and get $5 off your first order of $40 or more when using the app.
Can I order takeout from Swiss Chalet at 92 Fanshawe Park Rd E?
Yes, takeout is available. Orders can be placed online, through the Swiss Chalet app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet at 92 Fanshawe Park Rd E, London?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Are there any vegetarian or gluten-friendly menu options at Swiss Chalet London?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information.
Does Swiss Chalet at Fanshawe Park Rd E have a Braille menu?
Yes, the restaurant provides a Braille menu for guests with visual impairments.
Where can I find deals or specials at Swiss Chalet London?
Swiss Chalet offers various deals including limited-time promotions and family meal deals. Check their Specials & Deals page online for current offers.
Is Swiss Chalet at 92 Fanshawe Park Rd E in London Canadian owned?
Yes, Swiss Chalet has been proudly Canadian since 1954, and the London location is owned by local Canadian franchisees.
Are there nearby places to visit before or after dining at Swiss Chalet London?
Yes, nearby you can find Harvey's for quick burgers, Pier 1 Imports for furniture shopping, and Cineplex cinema for entertainment, making it easy to combine your visit with shopping or a movie.
How can nearby coffee shops enhance my visit to Swiss Chalet at Fanshawe Park Rd E?
Starbucks Canada is close by, allowing you to grab a coffee before or after your meal at Swiss Chalet for a complete dining and relaxation experience.
Are there other dining options near Swiss Chalet London at 92 Fanshawe Park Rd E?
Yes, nearby dining options include Jack Astor's Bar & Grill, East Side Mario's, and South St Burger, offering a variety of cuisines if you're exploring the area or with friends seeking different tastes.