Business Details
About
Restaurant
Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,391 reviews
5 stars
643
4 stars
328
3 stars
164
2 stars
89
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and staff shortages, leading to frustration.
Food Quality
There were numerous complaints about food being cold, overcooked, or not meeting expectations, with some customers expressing disappointment in specific dishes.
Positive Staff Interactions
Several reviews highlighted positive experiences with specific servers, particularly mentioning their friendliness and attentiveness.
Cleanliness Concerns
Multiple customers noted issues with cleanliness in the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Delivery Problems
Customers experienced issues with delivery orders, including missing items and cold food, leading to dissatisfaction.
- LLListen Lisa5 days ago5.0We always love coming to this place. Fresh hot amazing food! Missy is a fantastic server. Always on the ball.
- JKJohn KosterNov 14, 20253.0The food was tasty but not hot. The restaurant was quite cold and a number of patrons raised the issue of the temperature. Several customers are their meals with their coats on. The waitress was quite pleasant and busy.
- LLL LeeNov 6, 20255.0We had a great ladies lunch out at the WellingtonRoad South location of Swiss Chalet. Missy our server brought us out great, hot, fresh juicy chicken white meat (breast). Two of us had great fries and one baked potato. All very good. I had a voucher for a free appetizer that we selected the spring rolls to share. Here, they always remember the finger bowls too. She did a great job and helped to make our lunch a very enjoyable experience. Thank you kindly, Missy.
- CCCyndyNov 5, 20251.0We order occasionally from Swiss Chalet and always from the Wellington location because we've never had a bad experience EXCEPT for tonight! I can't believe what they sent to us! If they told us it was yesterday's leftovers I would 100% agree! The fries were ice cold, like never felt heat for hours and the chicken was so dry it had been cooked twice the time. Everything food was inedible. When I call a man with a thick accent said he was the manager and he told me they precook the fries and chicken in the morning (EXCUSE ME?) and they have a new cook so he said he may not have recooked the fries and forgot. He said a few more things but I stopped hearing him after I knew we were never going back.
- SSSarah SnelgroveNov 4, 20252.0Parking lot was a construction zone and I got a flat tire. Food took a long time and then no one ever came back for more drinks. The restaurant had no heat. It was broken. Food wasn't thay great when it did come.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 1067 Wellington Rd, London offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet London - Wellington Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1135/on/london/1067-wellington-rd.html">delivery menu here</a>.
Does Swiss Chalet London - Wellington Rd offer takeout?
Yes, Swiss Chalet® London - Wellington Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet London - Wellington Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1135/on/london/1067-wellington-rd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet London - Wellington Rd?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet London - Wellington Rd offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet London - Wellington Rd?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete London - Wellington Rd <a href="https://www.swisschalet.com/en/menus/dining-room/store-1135/on/london/1067-wellington-rd.html">dining room menu here</a>.
Is Swiss Chalet at 1067 Wellington Rd in London currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet London - Wellington Rd location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® London - Wellington Rd Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1067 Wellington Rd in London is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1067 Wellington Rd, London offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 1067 Wellington Rd, London?
Swiss Chalet at 1067 Wellington Rd, London is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does Swiss Chalet London - Wellington Rd offer delivery and takeout services?
Yes, Swiss Chalet provides both delivery and takeout. You can order online through their website or mobile app for convenient options like curbside pickup and in-restaurant pickup.
Can I order ahead online at Swiss Chalet on Wellington Rd?
Yes, you can place your order ahead online via their website or mobile app, with options for pickup or delivery, including group ordering for large families or events.
Are there any special deals or promotions available at Swiss Chalet London - Wellington Rd?
Swiss Chalet offers a variety of deals such as limited-time promotions, ongoing offers, and family meal deals. Details are available on their Specials & Deals page.
Does the Swiss Chalet location in London offer vegetarian or gluten-friendly menu options?
Yes, they provide vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide and note that while precautions are taken, cross-contamination risks exist.
Is Swiss Chalet at 1067 Wellington Rd Canadian owned?
Yes, Swiss Chalet is proudly Canadian since 1954 and this location is owned and operated by Recipe Unlimited, supporting the local community.
Does Swiss Chalet London - Wellington Rd have accommodations for guests with visual impairments?
Yes, every Swiss Chalet location with a dining room, including this one, offers a Braille menu to assist guests with visual impairments.
What nearby stores can I visit when going to Swiss Chalet on Wellington Rd?
Nearby, you can visit Moores for men's fashion, Safia Fashion for women's clothing, and M&M Food Market for grocery and health foods, offering a great chance to shop before or after your meal.
Are there other dining options close to Swiss Chalet on Wellington Rd?
Yes, near Swiss Chalet you will find The Keg Steakhouse + Bar for steakhouse cuisine and Chipotle Mexican Grill for casual Mexican dining, ideal for trying different dining experiences in the area.
What services or stores are available nearby Swiss Chalet for additional errands?
Besides dining, local services near Swiss Chalet include Canada Computers and Electronics for tech needs, Studio Eye Care for optometry, and Farm Boy supermarket, great for completing errands alongside your visit.