Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in London, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Many customers praised the friendly and attentive service provided by various servers, particularly highlighting Shayma and Hailey for their exceptional care.
Food Consistency
There were mixed reviews regarding food quality, with some customers enjoying their meals while others reported issues with dryness and coldness.
Order Accuracy
Several customers experienced issues with missing items or incorrect orders, particularly with takeout, leading to disappointment.
Atmosphere
Customers noted that the restaurant was often cold, affecting their dining experience.
RH
Ron Hughes
3 days ago
4.0
Host and server were engaging and excellent. Bottom line on the food - the chicken was really dry.
Server: Missy
JC
Janelle Cooper
4 days ago
5.0
We were in yesterday, and I have to do a shout out to our server Shayma. She was amazing, very friendly, and happy to answer all our questions about the food which helped us a lot.
SS
SA
5 days ago
5.0
Although I’ve been coming here with my family for years and it’s always been a wonderful experience, I’ve never felt compelled to leave a review until today. Our server Shayma was not only kind, attentive and helpful, she also assisted with my 6 year old autistic (and picky) son, and made him feel at ease while he placed his order. This may seem like a small gesture but as a mother, her compassion and patience truly made our entire day!! Thank you for turning our simple meal into a positive and memorable experience.
KJ
Keetha Johnson
Feb 25, 2026
5.0
Missy was fantastic! She was very attentive and gave wonderful recommendations! Enjoyed the experience very much.
F1
Frozen 1
Feb 14, 2026
1.0
Ordered take out, and im still waiting here.
The lady was so rude. She said it will be ready when it is ready.
Qnd this is exactly how she was handling everyone here.
To every delivery drivers coming here She is saying 10 minutes.
She didnt even ask their name or order numbers.
Must be gifted😂
Does Swiss Chalet at 1067 Wellington Rd, London offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 1067 Wellington Rd, London?
Swiss Chalet at 1067 Wellington Rd, London is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does Swiss Chalet London - Wellington Rd offer delivery and takeout services?
Yes, Swiss Chalet provides both delivery and takeout. You can order online through their website or mobile app for convenient options like curbside pickup and in-restaurant pickup.
Can I order ahead online at Swiss Chalet on Wellington Rd?
Yes, you can place your order ahead online via their website or mobile app, with options for pickup or delivery, including group ordering for large families or events.
Are there any special deals or promotions available at Swiss Chalet London - Wellington Rd?
Swiss Chalet offers a variety of deals such as limited-time promotions, ongoing offers, and family meal deals. Details are available on their Specials & Deals page.
Does the Swiss Chalet location in London offer vegetarian or gluten-friendly menu options?
Yes, they provide vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide and note that while precautions are taken, cross-contamination risks exist.
Is Swiss Chalet at 1067 Wellington Rd Canadian owned?
Yes, Swiss Chalet is proudly Canadian since 1954 and this location is owned and operated by Recipe Unlimited, supporting the local community.
Does Swiss Chalet London - Wellington Rd have accommodations for guests with visual impairments?
Yes, every Swiss Chalet location with a dining room, including this one, offers a Braille menu to assist guests with visual impairments.
What nearby stores can I visit when going to Swiss Chalet on Wellington Rd?
Nearby, you can visit Moores for men's fashion, Safia Fashion for women's clothing, and M&M Food Market for grocery and health foods, offering a great chance to shop before or after your meal.
Are there other dining options close to Swiss Chalet on Wellington Rd?
Yes, near Swiss Chalet you will find The Keg Steakhouse + Bar for steakhouse cuisine and Chipotle Mexican Grill for casual Mexican dining, ideal for trying different dining experiences in the area.
What services or stores are available nearby Swiss Chalet for additional errands?
Besides dining, local services near Swiss Chalet include Canada Computers and Electronics for tech needs, Studio Eye Care for optometry, and Farm Boy supermarket, great for completing errands alongside your visit.
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