Subway

3.2
201 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local London Subway® Restaurant at 1181 Western Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1181 Western Rd, London, ON
N6G 1G6, Canada

Hours

Reviews

3.2
201 reviews
5 stars
70
4 stars
37
3 stars
18
2 stars
8
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, disorganized staff, and rude interactions, leading to a frustrating experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special instructions.

Food Quality

The quality of food was inconsistent, with complaints about stale bread, insufficient ingredients, and even food safety concerns.

Customer Experience

While some staff provided excellent service, many customers experienced poor treatment, contributing to an overall negative perception.

Operational Issues

Customers noted frequent problems with store hours, including early closures and unavailability of menu items.
  • AA
    Aidan
    Oct 28, 2025
    1.0
    When ordering online they CONSISTENTLY put things like corn into the orders when it’s not even included in the order
  • HH
    haha
    Oct 16, 2025
    1.0
    the worker ignored what I said and looked at me if I was a germ. She also insisted I said a different ingredient when I didn’t. Be nice to custmers please.
  • AC
    Al Czervik
    Oct 14, 2025
    1.0
    A 3.2 rating. Maybe it's time to close it down and try something else because obviously they cant make a sandwich.
  • MS
    mansi solanki
    Oct 13, 2025
    1.0
    I ordered 2 footlong veggie patty from this store and they accepted the order even they don’t have it and when i was trying to call them they don’t receive them. It happened twice to me. I visited this place as well they are very slow. I would not recommend this store to anybody.
  • SS
    SJ
    Oct 7, 2025
    1.0
    Slowest Subway in all of London. Staff are ridiculously slow. So slow it seems like they are doing it on purpose. It takes about 10 minutes for each person to get from ordering to paying… and I am NOT exaggerating. Hire faster staff or hire more staff. This is the worst service I have witnessed in my entire life.

Frequently Asked Questions About Subway

What types of meals does Subway at 1181 Western Rd serve?

Subway serves breakfast, lunch, and dinner at this location.

Does this Subway offer any pickup or delivery services?

Yes, this Subway offers in-store pickup and curbside pickup services.