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Subway

3.2
(213 reviews)

Business Details

1181 Western Rd, London, ON
N6G 1G6, Canada
(519) 438-2782
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local London Subway® Restaurant at 1181 Western Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1181 Western Rd, London, ON
N6G 1G6, Canada

Hours

Reviews

3.2
213 reviews
5 stars
76
4 stars
38
3 stars
18
2 stars
8
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, disorganized staff, and rude interactions, leading to a negative dining experience.

Food Quality

Inconsistent food quality was noted, with complaints about stale bread, missing ingredients, and poorly made sandwiches.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unsanitary conditions and the presence of flies.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration over poor customer service and unfulfilled orders.
  • NS
    Naila Skopljak
    1 day ago
    5.0
    I had a good experience at Subway. The staff were friendly and the place was clean. My sandwich was fresh and tasted really good. I will come back again.
  • HD
    Haojin Deng
    Feb 25, 2026
    1.0
    We have three people each ordered 2 subway footlong with cheese. And we found no footlong has cheese in it. Attached a photo of beef&cheese. Almost no beef and there is no cheese. I don’t believe they can forget cheese in 3 different orders
  • NK
    Navjeet Kaur
    Feb 5, 2026
    1.0
    I got a vegie one, it was empty. She just put two olives, two onions and two of rest. I felt like i just ate bread. It was so disappointing. The lady was in her late 30s or 40s and had glasses on. So so bad experience.
  • DP
    Dhrunal Patel
    Feb 3, 2026
    5.0
    I had a fantastic experience at this Subway location! The bread was incredibly fresh, and the ingredients were top notch. The staff was super friendly and helpful, even suggesting new menu items that I hadn’t seen at other Subway branches. Overall, it was a delightful visit, and I highly recommend it!
  • BS
    Ben Switzer
    Jan 26, 2026
    1.0
    Buyer beware. Ordered 2 subs for delivery, ingredients missing, asked for toasted, instructions not followed. Extra pickles = 2 pickles slices for an entire sandwich. Honestly, most disappointing sub I ever ate, and it costs double what it used to. Management should be replaced

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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