Subway

3.7
329 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local London Subway® Restaurant at 1030 Adelaide St N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1030 Adelaide St N, London, ON
N5Y 2M9, Canada

Hours

Reviews

3.7
329 reviews
5 stars
167
4 stars
46
3 stars
33
2 stars
4
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Gagan and Tazinder received high praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Order Issues

Numerous customers experienced problems with their orders, including missing items, incorrect orders, and poor quality of food.

Staffing Problems

Many reviews highlighted understaffing during busy hours, leading to long wait times and poor service.

Cleanliness and Quality

The store was noted for its cleanliness and fresh ingredients, but some customers reported stale bread and unsatisfactory food quality.
  • SV
    Stellar V
    Jan 5, 2026
    1.0
    Terribly ran. Owner needs to hire more staff.
  • SS
    somu.
    Dec 30, 2025
    5.0
    Excellent service and quality and friendly employees.
  • MA
    Mohammad Abdullah
    Dec 24, 2025
    1.0
    This restaurant is a complete disgrace. I ordered and paid in advance through the app for two footlong Sweet Onion Chicken Teriyaki sandwiches. When I arrived, the employee bluntly refused my order without any valid reason. No one bothered to call me, email me, or notify me that my order was rejected or canceled. I wasted 15 minutes driving to this location only to be ignored and treated with total disrespect. What’s even worse is that they kept my money for two meals I never received. No refund, no apology, no accountability—just pure incompetence and unprofessionalism. This is unacceptable and dishonest behavior. The staff clearly do not care about customers at all. Avoid this place unless you want to waste your time and lose your money.
  • KK
    Kevin Koyle (Kevin D. Koyle)
    Dec 11, 2025
    5.0
    This is a wonderful location but the staff are always swamped. One person to do a minimum two person job is crazy. It's impossible to get everything done if you don't have accused two people on every shift. You're not losing money. You're making more money having by not losing any customers that have to walk in our for a 20 minute wait.
  • KW
    Kaylee Wauchope
    Dec 4, 2025
    5.0
    Gagan was such a hard worker and had, amazing customer service. I will definitely be coming back!!!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1030 Adelaide St N, Unit 2, London, ON, N5Y 2M9 in the Adelaide Center.

What are the operating hours of this Subway location?

This Subway is open 24 hours every day of the week.