Subway

Reviews

• AP

  Abhishek Patel

  2 days ago
  1.0
  I ordered sandwiches from Subway on March 3rd at 7:30 pm and had a really disappointing experience. I spent around $36 on the order expecting decent quality, but the sandwiches were made very poorly. There was almost no sauce in any of them, which made them extremely dry and unpleasant to eat. When you pay that much for a few sandwiches, you at least expect them to be made properly with the ingredients you asked for. It honestly felt like the sandwiches were rushed and made with very little care or attention. Very frustrating experience and definitely not the quality I expect from Subway. I hope the store improves their preparation and pays more attention to customer orders in the future. I will not have even give 1 star rating as well. Please don’t go to this store if you want good sandwich and make sure your money spend is worth it.
• DG

  Dipali Ghoghari

  Feb 24, 2026
  1.0
  I placed a Buy One Get One Free order from the Subway location at 1030 Adelaide Street North, London, Ontario at 7:24 PM on 24 February 2026 and received the delivery at 7:56 PM. While placing my order, I specifically selected certain customizations. I requested less lettuce, green peppers, and tomatoes, and more olives, banana peppers, pickles, and cucumbers. However, when I opened my order, I received only a small amount of lettuce, one slice of tomato, two slices of cucumber, two banana peppers, and two olives in a footlong sandwich. This does not reflect the “more” options I selected while ordering. I called the restaurant to verify whether I had received the correct order. The staff member who answered initially told me they were busy and asked me to call back later. When I explained the issue, she stated that because it was a Buy One Get One Free offer, I would only receive limited toppings. If that is the case, it should be clearly mentioned in the promotion. Customers should not receive reduced portions simply because it is part of a promotional offer. She then mentioned that some items were out of stock, which is why they were missing. However, I had selected additional quantities of olives, pickles, and banana peppers — items that were clearly in stock — yet only two pieces of each were included. Additionally, the staff member did not apologize and disconnected the call. When I tried calling back multiple times, my calls were either disconnected or placed on hold and then ended without resolution. I am very disappointed with both the food quality and the customer service experience. The interaction was unprofessional and discourteous. I hope this matter can be addressed appropriately so other customers do not face a similar experience.
• JJ

  Julian

  Feb 22, 2026
  1.0
  I ordered my Subway sandwich with extra vegetables on everything, but what I received was the complete opposite. There were only about 7–8 pieces of shredded lettuce and just one slice of tomato. It felt like all the veggies were squeezed out instead of added. The sandwich was smaller and mostly just bread. This was the worst experience I’ve had.
• DB

  Dhruv Bhojani

  Feb 11, 2026
  5.0
  Manan Patel is a very good and polite person. He makes the subs very well, and they are always delicious 😋.
• HD

  Herish Dungrani

  Feb 11, 2026
  5.0
  I recently visited Subway and had a great experience thanks to employee Manan Patel. He was polite, professional, and very attentive while preparing my order. The service was quick, and he made sure everything was done exactly the way I wanted.