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Subway

3.5
(380 reviews)

Business Details

489 Wellington Rd, London, ON
N6C 4R3, Canada
(519) 690-0770
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local London Subway® Restaurant at 489 Wellington Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
489 Wellington Rd, London, ON
N6C 4R3, Canada

Hours

Reviews

3.5
380 reviews
5 stars
184
4 stars
41
3 stars
30
2 stars
17
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Dhruv and Kiran for their exceptional service.

Food Quality

While many reviews noted fresh and tasty food, there were complaints about incorrect orders, missing ingredients, and inconsistent portion sizes.

Cleanliness

Some customers reported cleanliness issues, particularly with the bathrooms and food handling practices, raising concerns about hygiene.

Inconsistent Experiences

Several reviews indicated a disparity in service quality, with some customers having excellent experiences while others faced rude staff and poor service.

Online Ordering Issues

Multiple customers experienced problems with online orders, including cancellations and incorrect items being delivered.
  • JB
    Jocelyn Brown
    Feb 21, 2026
    5.0
    Had a great experience at this Subway location thanks to Kiran! She was super helpful and handled all our special requests with a big smile, no complaints at all. The sandwiches turned out delicious, exactly how we wanted them. She was also incredibly patient with us while our kids took forever to decide on their orders. Even when a rush hit right as we sat down to eat, and she was the only one working, she stayed quick and friendly the whole time. Highly recommend this spot. Thanks Kiran!
  • RL
    Rachael Legate
    Feb 20, 2026
    5.0
    Ordered on the app for pickup and didn’t open the subs until later, and the toppings were wrong so my kids wouldn’t eat them. I called them the next day and it was an easy fix, they replaced the subs(with proof of purchase and the mixed up toppings), and offered a free cookie for the hassle. I dealt with three different people during this issue and they were all quite lovely.
  • LS
    Love Sharma
    Feb 19, 2026
    5.0
    ⭐⭐⭐⭐⭐ I had a great experience at Subway! I ordered two footlong Veggie Patties, and everything was fresh and made perfectly. The sandwiches were delicious and prepared exactly how I wanted them. A special thanks to Dhruv, who helped me apply my discount coupon without any hassle. He was very polite, patient, and friendly throughout the whole process. Excellent customer service makes such a big difference! Really appreciate the great service and tasty food — will definitely be coming back 😊
  • AE
    Anna Elizabeth
    Feb 19, 2026
    5.0
    DHRUV was a wonderful guy , was a pleasure going to this Subway where he was very helpful and knowledgeable on the subs, sauces and toppings will definitely be back again! Also the subs bought were delicious and ingredients were very fresh
  • CW
    C Winch
    Feb 17, 2026
    3.0
    Ordered online, picked up my sub, it was missing ingredients. I tried the chat on the app, that didn’t work. I was passing the store in the morning so I thought I’d stop in with the other half of my sub. The lady gave me attitude telling me I should’ve called the store and that she could only replace half because I’ve eaten the other half. Well ya, I didnt notice till I was halfway done eating the half. Do I regurgitate it? She said she’d probably get in trouble but didn’t have time to wait for a response from her manager, told me sometimes they run out of things that’s just the way it goes 🤷🏻‍♂️ No, that’s actually not the way it goes. They could’ve mentioned it when I picked up the sub and apologize and everything would’ve been fine. Subway is one of the worst fast food places I’ve dealt with when there’s an issue. All of this could’ve been avoided if they had told me and apologized when picked up the sud, maybe offered me a cookie, is that so hard?

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 489 Wellington Rd, Unit D01003a, London, ON, N6C 4R3, in Wellington Corners.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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