Subway

3.6
530 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local London Subway® Restaurant at 941 Hamilton Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
941 Hamilton Rd., London, ON
N5Z 1W5, Canada

Hours

Reviews

3.6
530 reviews
5 stars
222
4 stars
113
3 stars
58
2 stars
25
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly mixed, with many customers reporting rude or inattentive staff, while others praised specific employees for their friendliness and helpfulness.

Food Quality

Numerous complaints about food quality, including issues with freshness, portion sizes, and incorrect orders, alongside some positive remarks about delicious sandwiches.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, while others noted that the dining area was clean and well-maintained.

Staffing Issues

Many customers expressed frustration over long wait times due to understaffing, with calls for more employees to handle the volume of customers.

Drive-Thru Experience

The drive-thru service received negative feedback for long wait times and poor communication, with some customers unable to place orders.
  • TG
    Terri Lynn Gray
    1 day ago
    4.0
    Most times get good service. Have had a couple issues when ordering online for pickup
  • AM
    Aashika Magar
    Oct 24, 2025
    1.0
    Worst customer service ever!!!!!!!
  • MS
    Mike Stiller
    Aug 30, 2025
    5.0
    I visited Subway last night and had an amazing experience! I was really hungry, and the service was quick, which was a huge plus. The store was spotless, and Harsh was incredibly helpful in guiding me to create the perfect sandwich. Highly recommend this location for both the quality of food and the great customer service.
  • DD
    Daniel D
    Aug 29, 2025
    3.0
    I go to this subway ones a week and normally don't have an issue, I normally get my sub there from a lady who has dye hair and she is very nice.. However today I went there and I feel like a lot of it was very unpleasant, the lady that helped me was not the same lady I normally have my subs made by and she seems to be in a great deal of a rush even though it was just me in the store.. First she cut the sub to open it and left about 2/8 of an inch of bread on the top and the rest on the bottom, then cashed me out before my sub was done and rushed me every topping I asked for asking me "and" like 10 times and put the toppings on half assed..and to make it worse, when she went to cut the sub in half and close it she left half of the sub open and wrapped it like that so I opened it up to being a mess. I don't normally make a stink about thinks but considering the store had no one else inside, there was no need for her to rush making the sub..It made me feel like she just wanted it over with so she could go back on her phone.
  • R_
    Rahul__6 _Saini
    Aug 16, 2025
    1.0
    Its very frustrating. I have waited more 40 minutes since order get placed. A lazy girl working very slow. When I asked her How long it will take. She just replied She is trying to making. Its very annoying and they don’t have manners. And talk customer in their own language.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 941 Hamilton Rd., Unit 3, in the Hamilton-Highbury Plaza, London, ON, N5Z 1W5, Canada.

What are the operating hours of this Subway location?

The restaurant is open Monday to Wednesday from 8:00 AM to 1:00 AM, Thursday and Friday from 8:00 AM to 2:00 AM, Saturday from 9:00 AM to 2:00 AM, and Sunday from 9:00 AM to 1:00 AM.