Subway

3.1
281 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local London Subway® Restaurant at 1120 Wellington Road South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1120 Wellington Road South, London, ON
N6E 1M2, Canada

Hours

Reviews

3.1
281 reviews
5 stars
104
4 stars
35
3 stars
23
2 stars
13
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Several customers reported issues with food quality, including expired ingredients and poorly made sandwiches.

Cleanliness

While some reviews praised the cleanliness of the store, others noted unsanitary conditions and lack of hygiene among staff.

Owner Behavior

The owner received significant criticism for allegedly stealing tips from employees and exhibiting unprofessional behavior towards customers.

Accessibility Issues

Customers expressed frustration over being denied access to washrooms unless they made a purchase, which was seen as unwelcoming.
  • LR
    Lakshay Rathee
    Sep 23, 2025
    1.0
    Stopped by this Subway location today around 2:53 PM and had a terrible experience with the staff. I urgently needed to use the washroom, but the employee refused to let me unless I first bought something. I explained that I was with two friends and we were all planning to order anyway, but he was extremely rude about it. I even offered to pay in advance, and only then did he reluctantly open the washroom. This kind of treatment towards customers is completely unnecessary and unprofessional. We came in to eat, not to be treated with hostility. Definitely one of the rudest experiences I’ve ever had at a Subway.
  • TK
    The king
    Sep 15, 2025
    1.0
    I DO NOT recommend this location no washroom to clean hands
  • BB
    Bernard
    Sep 6, 2025
    1.0
    Do yourself a favor just go to the location down the road (about a kilometer south on princess auto plaza) Came in asked about a deal on the app owner right off the bat had a bad attitude told me I had to order online or bring in paper coupons, also wouldn't let me use the 🚻 The one down the road 100% the opposite no problem with the offer or using washrooms BTW my wife told these guys about the issue we had at the other location, they told her lots of people avoid the other location cuz of the horrible customer service.
  • HT
    Hikari Takahashi
    Aug 27, 2025
    5.0
    Had an amazing experience at this location. Me and my friends frequently visit subway and as such have visited multiple locations around london. This was no doubt one of our best experiences. Manpreet the lady working then, was really calm and patient. There were around 4 people in the line and yet when our turn came she calmly listened to our request and made the veg and non veg subs separately. She was patient and polite throughout as she made our sub and not once did we feel disrespected or dismissed. She calmly went through the whole queue and patiently billed everyone out. I was honestly quite impressed cause in similar situations and sometimes even in empty stores they treat customers like we are wasting there time but here I felt valued. And over all the sub was made perfectly. Exactly enough vegetables and sauces that I didn't think it was empty but also enough that it wasn't spilling all over me. Overall I really think she did an amazing job! Definitely will be returning to this branch!
  • RP
    Ritika Patel
    Aug 26, 2025
    5.0
    I visited Subway today and was served by Manpreet, and I must say it was the best sub I’ve ever had! Even though the place was really busy, she made my order perfectly and with great attention to detail. As a vegetarian, I truly appreciated that she prepared my veg sub first before making my friend’s non-veg one. Her professionalism, speed, and care made the experience outstanding.

Frequently Asked Questions About Subway

Where is Subway located in London, ON?

Subway is located at 1120 Wellington Road South, Unit E, London, ON, N6E 1M2.

What are the opening hours of Subway at 1120 Wellington Road South?

Subway is open Monday to Saturday from 9:00 AM to 11:00 PM and Sunday from 9:00 AM to 10:00 PM, with earlier openings at 8:30 AM from Tuesday to Friday.