Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local London Subway® Restaurant at 1920 Dundas St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported extremely slow service, unprofessional staff behavior, and poor communication, leading to frustration and dissatisfaction.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty counters and floors, and concerns over food handling practices.
Food Quality
Customers expressed disappointment with the quality and accuracy of their orders, including insufficient ingredients and stale bread.
Staff Attitude
Several reviews mentioned rude and dismissive staff, contributing to a negative customer experience.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
DG
Diane Ginzel
6 days ago
1.0
Wet there tonight. Walked in at 6:43, left at 7:12. Absolutely unbelievably bad service. The girl leaned over subs to grab toppings, and her dirty shirt touched the sub. Nasty.
They were so unorganized. The one girl working was doing her best, one was hiding behind the wall. The other opted to mop the floor. By the time we left, the line up was at the door.
They need more workers, or a better system.
There was a girl there that ordered on line, and still had to wait over 40 mins for 2 subs.
Im done. I won't be back. I know im only 1 person, but there was a lot of angry people in there tonight.
Place has gone to crap.
DA
Devon Arsenault
Feb 24, 2026
1.0
Ordered a tuna sub.. the scoop that was used came from under the counter and had dried tuna all over it... seems a bit against health regulations...
AS
Ashley Senuita
Feb 21, 2026
1.0
Just purchased a 6 inch Tuna - the tuna was basically non existent - two Mellon baller sized scoops and could barely taste it over bread. A complete rip off costing $8.46.
I don’t know if every location is this bad but I will not return here.
MP
Meet Patel
Feb 19, 2026
1.0
How rude it is when you have crispy onion available at front counter and it says OUT OF STOCK online. Additionally, when we mentioned that can you please add crispy onion on our sub as it shows out of stock online, staff told us that they can not put more crispy onion as they need to run that crispy onion for whole night. I am paying for full sub here, and It is not my problem that you are running out of crispy onion!!!!!….will not visit again. WORST EXPERIENCE EVER!!!!!!
JZ
J Z
Jan 30, 2026
1.0
I visited this Subway location recently and was disappointed with the overall experience.
The store appeared very dirty—counters had food buildup, floors were sticky, and the dining area hadn’t been cleaned in a while.
There was a long lineup that stretched out the door, and even with several staff members working, service moved extremely slowly, taking over 20 minutes for a simple sandwich order during what seemed like a normal time of day.
The staff seemed to struggle with English communication, which led to some confusion with my order and visible frustration when I tried to clarify. It made the interaction stressful and harder than it needed to be.
Food was okay but nothing special, and the hygiene + wait + service issues made me unlikely to return. Hope they can improve these basics.
The Subway restaurant is located at 1920 Dundas St, Unit 117, Eastwood Centre, London, ON, N5V 3P1, Canada.
What types of meals does this Subway restaurant serve?
This Subway serves breakfast, lunch, and dinner.
Can I order food online or via an app at this Subway location?
Yes, you can order quickly and easily through the app or online via their menu link.
Does this Subway offer catering services?
Yes, catering services are available at this Subway restaurant.
What payment methods are accepted at this Subway?
They accept American Express, MasterCard, and Visa credit cards.
What are the opening hours of this Subway location?
This Subway is open 24 hours every day of the week.
Does this Subway offer dine-in or drive-through services?
This Subway offers dine-in service but does not have a drive-through.
What pickup services are available at this Subway?
In-store pickup is available for customers at this Subway.
Are there other Subway locations nearby?
Yes, there are multiple nearby Subway restaurants nearby, giving you several options for sandwiches in the area.
What other food options are near this Subway restaurant?
Nearby food options include several Mary Brown's fast food restaurants, offering chicken and comfort food.
Are there any convenient services near the Subway for travelers?
Yes, Robert Q Travel - Eastwood Centre is nearby, making it easy for travelers to plan trips before or after enjoying a meal at Subway.
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